European Service Center for Audi, BMW, Land Rover, Jaguar, Mercedes, Mini, Porsche & Volkswagen Repair, Houston TX

This shop really is excellent. From their customer service - both Tia and Hank were very courteous, direct, patient, and friendly. Very flexible in terms of over-night drop off, follow up calls, will communicate via text or email if preferred and made the whole experience 10/10.
My car needed some expensive diesel repairs and the shop rates are very fair - labor rate, they quoted MSRP on all OEM parts and they got the job done in the within the time promised. Aside of waiting on parts to deliver, my car was diagnosed, fixed and ready to go in a very reasonable amount of time.
Throughout the process, Tia kept me updated. I didn't have to wait on hold for too long and she would leave detailed voicemails in case I couldn't answer my phone.
The only thing I don't love is their hours of operation - only because they match my particular work schedule. But nothing that can't be worked around - techs deserve weekends off, too!
10/10

This is the only place I would take my car. They are so honest. I am comfortable with what they charge me because I think they are very fair. They turn me away when they think my car does not have to be serviced, which I greatly appreciate. They are always swamped with business.

Best car service in town, Tia and Zach were amazing with diagnosing and assisting with our car. No issues since we took it to them!

Came here for an A/C recharge and they did a great job. Came back for another issue, in which they misdiagnosed the problem, for $200. They wanted to charge +$800 to replace something but mentioned that I would still have the same problem that I came in with because they couldn’t “properly diagnose” the car due to having aftermarket wheel spacers.

They wanted to charge +$300 to remove the spacers (which is ridiculous), due to the fact that all they have to do is remove the tires and pull the spacer out.

They also mentioned that my air cabin filter was dirty, after having it replaced less than 4 months ago at BMW.

I went to Little Shop of Motors and they diagnosed my car and fixed the problem in 4 hours.

After my second experience I would not recommend this place to anyone.

*UPDATE*
After reading my review I received a call from the manager Tia. She apologized for the misunderstanding that her staff went through with the technicians and fully refunded my diagnostic fee! She ensured me that if I needed any maintenance, that they will cover it for me and promised to provide me a better experience next time.

Excellent service done on time and within estimates. European Service Center found and fixed my oil leak along with an EVP system problem (that resulted in lower gas-mileage). Customer service with Tia and Hank was exceptional. They were communicative, informative, and kept me availed to the problems and the cost estimates. All in all 5/5 for both service and value.

Absolutely incredible experience at European Service Center.

After recently purchasing a preowned M2 and noticing braking issues, I ran around town trying to get a proper diagnosis to get the job covered under the dealer warranty. 2 claim denials due to poor diagnosis later, I stumbled on this place and in the first shot their service advisors and techs were able to communicate the problem to the warranty and get it fully covered. The whole time their staff was kind and set clear expectations. Every time they over delivered.

A special shoutout to Kevin, the super talented BMW tech, who treated this car like his own. Very rare to find a shop this good at what they do.

I brought them my X5 2012 Diesel, with 200 k miles. They took the time to fix a few issues given age and mileage. They don’t stop until things get fixed, great services.

This shop has been a one stop with our 2018 C300 Mercedes maintenance. The service and knowledge is just like a dealership but with 50% the cost. We just did service B PLUS they filled our A/C Freon and checked for leaks. It’s still cheaper than just service B at dealership.
You walk in and you see the caliber of cars they work with, then you know they’re good!

Great work and amazing team. Hank & Tia were extremely helpful and attentive to all my needs and made all my car troubles and worries a little bit better. If you’re looking for great affordable work don’t hesitate to stop by and ask for Hank and tell them I sent you

Nightmare of a shop! This is your sign not to come here. I paid 3k for them to fix my car and it broke down when I picked it up and drove it a few miles. They didn't want to take responsibility of the damage. I had fight for 2 days straight until they ran a diagnosis and found the issue. They changed my transmission fluids and and the car broke down because of the transmission. They tried blaming Mercedes for a malfunction however my car has never broken down or had transmission issues only when they put their hands on my car. They don't know what they are doing bad business practices and liars. I wish I never came across this shop it's ran by people who don't know what they are doing or saying. I paid a lot of money just for them to damage my car. I worked with Tia she's is unprofessional. My car is in worse conditions than what I brought in before. Highly don't recommend!

Wonderful service! Very quick and professional. Good competitive prices also. Will be my go to for my vehicles in the future!

Had a great experience with them! Very professional and got my car fixed by the next day with no issues. Will definitely return for future issues.

Was searching for a reasonably priced service center for my Maserati. Dealership was impossible to work with. Needed to leave car with them over night no loaner not an option. So I found European Service Center. Asked for a quote for the quote quickly and scheduled appointment at my convenience. Had an hours drive so stayed in waiting area continu d to work on their WiFi 2 hours later I was done and cost slightly below quote. I will go back again and recommend them.

Elijah and his team are great. They always take their time to explain in detail what the issue is. Their prices are much better than at the dealership and they are super fast. Definitely recommend!

They fixed a coolant leak at a fraction of the price the dealer was going to charge and the service was excellent.in and out in a day

The team at ESC is always a pleasure to work with. On this most recent experience both my Macan and Cayenne needed some work. They worked with me on appointment timing to get both cars completed during the week and didn’t leave me car less! As usual the repairs were top notch. Thanks again.