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Evergreen Heating and Cooling, Waco TX

Address 401 S 13th St, Waco, TX
Phone (254) 306-0787
Hours 6:30am-10:00pm
Website evergreencomfort.com
Categories HVAC Contractor, Air Conditioning Contractor, Air Conditioning Repair Service, Air Duct Cleaning Service, Furnace Repair Service
Rating 4.6 17 reviews
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Evergreen Heating and Cooling reviews

17
Sort by: date highest rated lowest rated most helpful
Angelita
November 27, 2023 7:58 pm

Evergreen heating and cooling is a very good company to get your service or maintenance.

When I called to schedule my maintenance, I got it set for the following week. I had to reschedule because of conflict and I told someone will be here the next day.

Brian came between the specified time to do the maintenance. He explained to me his findings and suggestions which is not necessary to do it right I appreciate his honesty and kindness. He was professional with his job and answered my questions.

I’m always happy to do business with Evergreen. I can call them when there’s a problem and I get scheduled quickly.

I have not been disappointed with their work. I recommend Evergreen Heating & Cooling if you have any problems with your heating and cooling.

Great job everyone involved!

Casey
October 30, 2023 2:33 am

Great company, great people. They made every effort to keep my family comfortable while our AC was down and every effort to get our new AC in as quickly as possible. They even came out a few months later to inspect a water leak that ended up being our roof and didn’t charge us anything for that trip. Highly recommend these professionals.

Kimberly
October 29, 2023 7:45 am

Fast and knowledgeable! From the time I made the call to them until I had heat was within 2 hours! That is service at its best!
Thank you!

Matthew
October 28, 2023 3:20 pm

I've found everyone at Evergreen to be courteous and professional. I appreciate the ability to communicate with them via text. My installer David was a pleasure to work with. My maintenance tech Hunter does a great job answering my questions and making sure my system is working properly. I would not hesitate to recommend Evergreen Heating & Cooling to my family, friends and neighbors. -Matt

Don
October 27, 2023 11:17 am

Initial installation problems but they responded promptly and resolved all issues. Would recommend.

Nick
October 26, 2023 10:55 am

I have always recommended Evergreen to others. The service technicians are fantastic!
Thank you for providing such great service.
Nick K.

Philip
October 26, 2023 5:57 am

Very friendly snd professional technician. Worked efficiently and considerately. Very good experience!

Robert
October 25, 2023 5:21 pm

Professional and friendly. Performed system checks to identify the issue, and replaced a bad compressor. Fixed the issues within a few minutes.

Thomas
October 22, 2023 12:21 pm

Amazing availability, they are super on top of their scheduling. Technicians were extremely punctual and helpful. 10/10 would recommend

Karen
October 20, 2023 12:17 am

We are happy with our experience with Evergreen my. We would recommend this company to others.
Edgar Speer

Dan
October 16, 2023 12:50 pm

These guys are great. Came the same day I made the appointment and had the job done the 2nd day. It would have taken at least a week with anyone else.

Christina
October 15, 2023 5:21 pm

Technician was very nice, professional, helpful, and thorough. I love the maintenance contract, its reasonably priced and makes sure that everything is working correctly for the season. They make sure to contact me and are always on time.

Tonya
October 15, 2023 12:49 am

A great company, we have always gotten fast and professional service, we will continue using them for all our AC needs.

Steven
October 10, 2023 12:39 am

I had a blower motor go out on my HVAC system so I reached out to Evergreen Heating and Cooling. They had a service charge of $75 for the initial diagnostic and told me that would be taken off if I use them for the repair. The quote was almost $1500 for the replacement blower motor. I asked what the breakdown was on the cost for parts and labor and they wouldn't provide me with the information. I asked the tech and he played dumb on what the parts would cost and labor. Told me that was decided by the office. I know the part itself is very expensive but I would have preferred them be honest with the breakdown. I ultimately went with them on the install because I was needing to get my air fixed. I believe the company should provide a breakdown with the cost of parts and labor so they can be transparent of ehat they are providing and that ultimately made my decision not to go with them again going forward. The tech wasn't very friendly but that's not a big deal as I'm sure he was busy with alot of jobs.

Mary
October 04, 2023 3:52 am

Scheduling is always easy! Excellent support staff! Service people are professional, on time and expert.

steve
October 02, 2023 4:15 pm

Tim provided excellent service today. He quickly solved the problem and provided a detail explanation of the cause and solution.

Jo Ann Mattiza
September 28, 2023 5:01 pm

Very prompt getting here. David took time to answer my questions. He was very knowledgeable about his work and he was very curious. As well as respectful of my home.
Good job done.

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