eXp Realty LLC, Houston TX

Want the WORST realtor, that’s super shady and does the complete bare minimum Gina Thayer is the realtor for you. She’s a horrible realtor & landlord. Communication is piss poor, she throws in additional fees that a verbal conversation. To cover your own behind PLEASE keep every conversation you’ve ever had with this realtor, record the conversation, (it’s not illegal in Texas you only need one party consent) read the fine print range every precaution necessary for yourself when dealing with this realtor. If you’re renting 6511 Santa Rita Dr from her please be aware the master closet NEVER had light she will tell you the light do not work & still try to charge you for it. The right hand side of the garage does not open. Property has no garage openers whatsoever. The kitchen has no vent for when you’re cooking your food, check all places that did not have a light bulb before moving in, she will charge for bulbs that never existed. In addition the pipes in the second bathroom came as is, so mark that on the inventory sheet she will try to charge you for the damage that was done before giving you the property. Also every handy man she sends out already cuts corners for her. The dishwasher needs replacement along with the garbage disposal, dishwasher is filthy first handyman came out & told the truth that it needed replacement MONTHS ago. Gina did not like his feedback & she back to original handyman who did a quick look over & said it’s fine. Make sure those conversations with the handyman when coming to the property you record as well to cover yourself. If you can refrain from doing business with Gina Thayer at all cost. Save yourself the headache

Ramon Madden was my realtor. This man worked day and night for months to ensure that I had a place to call home. Omg he took me to see so many houses. Allowed me to be picky and petty as much as I needed to be. Through it all at the very last minute we found a house that I liked. Thank you Mr Madden you are truly amazing and humble. If anyone needs a realtor he is the one you want to deal with. He will have your best interests at heart. If I have any family, friends or acquaintances that need a awesome realtor I most definitely will be sending them your way. Thanks again.

Worst experience ever. Planned to go to an open house contacted the realtor Cristi Barahona
eXp Realty LLC thru text that the home would be open Sunday. Sunday informed by the guard at the gated neighborhood open houses were not allowed there. Tried to call and text no reasonable response. Drove an hour each way. Will never deal with this company again. I'll bring my own realtor next time.

I can't stop Andrew Teasdale from texting me. I wish he would stop. I will never do business with this company or him. Please make it stop.

Andrew Teasdale is not professional. I do not want to work with him and I will not work with him ever!

They have made my experience unbelievable. They have helped me when selling a home and the experience was great. They answered all of my questions!

Colton Heckart was my agent and he is the best! Very professional and strategic. He is excellent at keeping in communication with you and very helpful with providing all the details/information you seek. He made the process quick and easy. I am very satisfied with his services and I highly recommend him. I was able to trust his expertise throughout the process. I absolutely love my new home! Thank you Colton!

Continued to show house after accepting our offer and gave the house to someone who offered more. Didn't even bother to notify us.

Little upsetting that this was my first home buying experience and I never actually met my realtor

By far worst experience I’ve had with any real estate company on any occasion. After thinking my first experience with an EXP agent was a fluke I was reassured of their incompetence after this last experience. From not showing up to scheduled appointments, to not telling me what the other buyers had offered, how can I submit a better offer if I don’t even know what has been submitted.

JILL GOEHRIG AND CHEN ARE BAD

STAY AWAY FROM EXP!