Extra Space Storage, Rowlett TX

Quick and easy over the phone! Good rates. Jeff was very responsive and quick to helping us get setup quickly for parking space and climate controlled storage room. Great customer service all around.

Viewed the lot and a couple of storage room options with Sheila. Great customer service! Very clean grounds. No issue with puddles of water even after heavy storms for several days. Would recommend to anyone looking for a secure place for storage.

Sheila was very helpful and kept me informed while Jeff was dealing with customers. Always a pleasure to work with the team at the lakeview Pkwy location

The employee was very helpful and made my move in feel so smooth and welcoming and was patient! All the time

Hands down best storage facility in the area! The staff was super friendly & helpful would definitely recommend

Sheila was amazing to work with and very informative. Very patient and answered all my questions! Highly recommend

Extra space storage in rowlett texas is the best storage business in the immediate dfw area i had never needed to rent a storage unit before in my life and glad i picked extra space the mgr jeff has helped me many timea when i needed to go to my unit keep up the great job and seevice you gave regards, larry

The facility looked brand new and very clean. I showed up early to view a potential rental space, and Shelia was just arriving for work herself, but immediately jumped into action and took me on a little golf cart ride to see the unit. She was helpful in telling me how to arrange my things so that more delicate items might not be affected as much by the inevitable summer heat in this non-air conditioned space.
I was hesitant about the monthly price of the unit, but Shelia was able to find me a better online deal once we got back to her office. We also discussed property insurance, and they had several different options to choose from— each of which Shelia explained to me— and I then chose the one that was right for my situation.
She then walked me through the signing of the rental agreement in a way that was thorough but not condescending, quick but not rushed.
I have yet to move any of my belongings into the unit, but so far the initial rental process was a delight, and with Shelia at the helm, I feel confident my stuff will be safe, secure, and well looked after in the months to come.

Was in a tough situation trying find a spot for my box truck, thanks to Sheila and the team I was all set up same day. Highly recommend

Sheila provided us with great customer service today and we now have a parking space and storage room. Thanks again!

Store has great management. The store is clean and management does a great job of informing me of price changes

Very helpful employee. I wish I remembered her name. Our price was going to go up an absurd amount and she was able to drop it to a 10 dollar increase. Thank you!

EVERYTHING WAS EASY AND SMOOTH
Always very clean on the property from the front gates to back. The people in the front office were always nice & respectful.

Sherrie was very kind and helpful! She gave me the right information I needed and checked me out quickly. Thank you Sherrie!

Super helpful! Competitive rates! Clean units and I feel safe to leave my stuff with them!

I stopped by this store and spoke with the manager Jeff. He was able to help me find a spot for our gooseneck trailer. I was pleased to find an available spot so close to our office. I feel extremely safe leaving my trailer here at this property.

I booked my unit online and the process was easy. After a few days I called and spoke with Journey and she was very polite, professional, and answered all of my questions. I made plans to visit my unit that same day and told her I would come to the office to meet her. Upon my arrival, I met Jeff too. Both of them were nice and very helpful. I needed more storage space and Journey was more than willing to help me get what I needed. She took me to look at several units and did all the paperwork to finalize the process. This is my first time ever renting a storage unit and I have enjoyed my experience with Extra Space Storage and the staff at the Rowlett location.

Very great customer services first time and amazing staff running the front. Quick & very detailed and helpful