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Extra Space Storage, Austin TX

Address 6412 Burnet Rd, Austin, TX
Phone (512) 459-5585
Hours
Monday9:30am-6:00pm
Tuesday9:30am-6:00pm
Wednesday9:30am-6:00pm
Thursday9:30am-6:00pm
Friday9:30am-6:00pm
Saturday9:00am-5:30pm
Website www.extraspace.com/storage/facilities/us/texas/austin/500878
Categories Self-Storage Facility, Boat Storage Facility, Moving and Storage Service, Moving Supply Store, Records Storage Facility
Rating 4.8 19 reviews
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Extra Space Storage reviews

19
Sort by: date highest rated lowest rated most helpful
Michael
January 02, 2024 9:00 am

Facility is safe and clean and easy to get to at any time of day. I switched units halfway through my stay, and they were totally accommodating. Appreciate how easy it was to coordinate.

Linda
December 19, 2023 9:54 am

I love this place! They are always there to greet you with a smile, if you need to go into the office. They have handled my issues/questions well, and promptly. The facility is kept clean and seems pleasant to be in. The location is great too! Would totally recommend!

Garcia
December 13, 2023 5:34 am

They steal here, it's always an inside job and act like we won't find out. I don't recommend at all.

elizabeth
December 10, 2023 11:33 pm

This facility is very clean, safe and
the management is top notch! I was breaking down boxes and Delores, the manager, offered to help me carry them to the dumpster. Customer Service at its finest!
I highly recommend!

Calvin
December 10, 2023 12:44 pm

Daylong and Dolores are so nice, they have great customer service skills they are always trying to help and solve any kind of problems that I have. I will recommend anyone to rent out a space.

Zach
December 09, 2023 11:42 pm

They took great care of me and upgraded for no charge due to some issues with other unit. Check them out!

Michael
December 08, 2023 10:17 am

We work with Dolores, who is incredible! Amazing customer service and we'd highly recommend this facility.

D Anthony Paul
December 03, 2023 8:39 am

Great experience, was able to upgrade space and save money. Staff courteous and helpful. Always clean, no unpleasant smells in climate control. Thanks again!

MLee
December 02, 2023 4:00 am

VERY easy to get a unit over the phone. Dolores was very kind and helpful! Thank you Dolores:)

Jay
December 02, 2023 2:22 am

Nice helpful staff on site and good support by phone after hours. Clean building. Never had any problems.

Chad
November 29, 2023 6:19 pm

Dolores was great! She showed us all around and explained everything we could ever want to know. The facility was super clean and looks very secure. Thanks so much Dolores, we look forward to doing business with you.

Connie
November 28, 2023 6:22 pm

Dolores and Dalyn are the absolute sweetest and most delightful people I’ve encountered! They were so helpful and kind with assisting me and my team with our storage unit key situation.

Samantha
November 28, 2023 3:04 am

Really helpful and knowledgeable staff! Dolores and Dayln are amazing and were so helpful! 10 out of 10 recommend this spot

kim
November 21, 2023 5:35 pm

The gentleman that helped me today was very helpful and detailed. I can’t remember his name I looked over my paperwork but can’t find it. I wanted to give him a shout out. Thank you for the help with the transfer.

Austin
November 20, 2023 10:45 am

I would highly recommend Extra Space Storage. I recently had to move a bunch of my belongings at odd hours, and the management at Extra Space was very responsive and then proactive with my needs. I was able to meet my deadline, and am grateful to have Extra Space as a partner.

Ann
November 12, 2023 10:49 pm

Very well run place. Clean, great staff. I rented for five years to do bathroom remodeling and both of my kids through college, summers home, etc. Plus good elevators.

Laryssa
October 31, 2023 10:58 am

What an excellent experience! I looked online and popped in today to learn more and ended up leaving with a great unit. It was so simple and the service was spectacular. The woman at the counter was so kind and cheerful.

Matthew
October 31, 2023 8:47 am

Dolores was awesome and she was super friendly and gave me all the information up front and super clear.

Helen
October 28, 2023 12:45 pm

Dolores provided excellent customer service. It was a pleasure to be able to discuss the size of storage space I needed with a person with knowledge of space availability and logistics.

Basically, she saved you a long term customer that was considering moving to another storage company.

Thank you!

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