Extra Space Storage, Houston TX

I had a very good experience with my rental today. I made the online reservation for the storage unit and Ali called me right away and signed me up over the phone. He made the process very easy to understand and explained all the rules to me! Ali was very polite and had a bright personality.

The Ladies in the office are so friendly, very helpful, makes sure all your needs are taken care of. I would highly recommend this company specifically. Thank you so much to Mrs. Tina & Mrs. Jessica for all the help!

I had a great experience getting my storage unit from this location. I made an online reservation and Ali called me and did everything over the phone. He was so nice and explained everything perfectly. I look forward to my storage experience here!

Tina Lopez helped me the most and was thorough as well as pleasant in the hot August heat. I saw things running smoothly on site and knew this crew was hard at work. Thank You

I had a great experience renting a storage unit from this location today! As soon as I walked in the door Ali stood up and greeted my husband and I was just so nice pleasant and welcoming. Ali really listen to us and got us exactly the right size unit that we needed for our storage needs.

Tina was extremely helpful and nice from the moment I opened the door. I definitely will be referring everyone that I know. I was having a stressful day but her positive attitude made my day. And she offered me the best deal without paying an arm and leg. I would rate 10 stars if it was an option. Thank you Tina!

Went in with online quote but they decided to charge me more/ month was about to walk out she convinced me district manager would override onlone quote but started to get bad vibes. She seemed nice so l agreed and she wrote down gate code. Couple days later binging in stuff and gate entry code does not work. I called anf someone answered then immediately hung up. Not even Hello.ohh the aggravation.

Stopped by to offer services. Melissa is very attentive to her property. She was very friendly and professional. We look forward in earning more of Extra Space's business.

Josh was excellent at giving me the information needed and I was able to understand the terms of the lease. The process was very quick. I needed a storage quickly and they were there to meet my storage needs. Thanks!

Went in just to look at prices and information on some units. Haven’t decided if I want to rent just yet but I was very satisfied with the customer service I was given. The manager there was very polite, professional and informative on what she could offer me based on my needs. Very happy.

Melissa Was absolutely amazing! These days people in customer services often don't understand the job. MELISSA CERTAINLY DOES! She went above and beyond and I am so glad I'm chose this storage facility! See Melissa for all your needs she will get you squared away ;)

Melissa was very nice! She was awesome with my daughter and grandson
Explaining everything to my daughter about her storage unit.

Melissa. Is sooo fabulous. I came in for extra storage and she was so very knowledgeable getting me THE BEST unit and PRICE possible for my needs. The units are so very clean and bug free. More than all else she is so very friendly too especially when i didnt really know what to ask for. Kudos to Melissa, she's a keeper.

I swear in the times we are living in it’s quite refreshing to deal with a person or organization that has patience, understanding and a little compassion. Not sure about everyone else, but I like to spend my money where it’s appreciated! Melissa is awesome!

I can't say enough great things about this place! Very very clean facility and the manager, Melissa, was very informative and knowledgeable about every question I had.

First time renting a storage unit. Didn’t know size to go with and needed help. Thank God for Melissa, she took the time to figure out what my needs were and got me the perfect sized unit! Her attitude and willingness to help were truly above and beyond and have made me a happy customer. She made the whole process a breeze and took the stress right out of the situation! 10/10 will recommend this location to my friends.

Love, love, love this Extra Space location! Melissa was such a great help and knew my storage needs!

Visited there with someone that needed to rent space. The manager was very polite and the place appears to be clean.

Thank you melissa for all your help and for renting me 3 units, it's such a clean location. And the staff is very friendly.