Eyeglass World, Longview TX

We have been going to Eyeglass World for years. They are very professional and the staff is amazing. Dr. Barranca is very thorough in his exams. We recommend them for your eye care

Welcoming knowledgeable staff from entry to exit. I’ve been to other eye doctors and eye glass businesses and I won’t ever go back to them. They know how to treat their patients and care about them.
Highly recommend to friends

They did not have many appt's for walk ins for the dr's office, however the dr's office experience was very pleasant. The glasses world was ok to an extent. They have advertised on their wall that they offer same day glasses but both times I had to wait at least a day. This particular time however was very frustrating as they closed the facility for deep cleaning but did not bother to notify customers of the closure and I made a 'dry run' an hour one way to pick up my glasses but was unable to.

Went for an eye exam for my daughter today, and being 8-9 mins late was told we have to reschedule? I asked when was this policy started? I said NEVER since I have been bringing my child here have I EVER been told this. EVER! On top of this part of the hold up is me having to fill out the form at the front and getting our temperatures taken. I am extremely upset about this. This is at the Longview, Tx location. Wont return.

Very good place, good prices. ""Most of all, my glasses prescription is/ perfect"". I will come again and will referral anyone that asks me.

From the doctor to the staff that helps you pick the frames we were impressed. Heather and Shea were the best. So thankful to have them in the community and in customer service. I would recommend them over and over. The doctor got our prescription correct and it's like seeing in HD vision. Thank you Eyeglass world.

I really appreciate the professionalism & thoroughness of the staff. I will recommend you to anyone who asks me about where I get my glasses and will continue using your company.

Very helpful and quick during a crisis! They made my husband's glasses and sunglasses in an hour! Thank you so much!

Most painless and pleasant experience I have ever had buying glasses. It was my first time in a bifocal and Steven explained everything so well. He made up for what was a bit of a drag waiting for my exam. I really feel like I know about eyeglasses now!

I purchased eyeglasses from this company, including the frames. I purchased scratch resistant lenses, they scratched anyway. I made sure I used the eyewear cloths and solution. Fast forward I moved to California and was able to get a replacement under warranty, through their sister company. Unfortunately the scratches occurred, even though I was extra careful. I will never purchase eyewear from this company again.

Update: 1/2/2020, the owner contacted me to discuss how they could make it right. I was willing to delete this negative review. No one contacted me again and she ignored my follow up email. I’ve purchased eyeglasses from a different company and now I’m pleased.

Could not get an appointment in less than a week. When I got there, 3 people who were walkins went before me. I was 15 mins early but didnt get to go back until 30 mins after my time.why do we need appointments if we let anyone walk right in and go ahead of everyone else?

I went in for contacts order them and they bothered my eyes went back they had to change them and they exchanged them for new ones that cost more but yet didn’t charge me anymore great people would and will be back

This was our fist time here but I have to say everything was stellar. The Doctor was very nice man, exam was quick and thorough but it was the eyeglasses side that made our visit. Fist off you had coffee, good coffee. That's a nice touch. You don't see the little things like that anymore. And the fella that helped was outstanding. I don't remember his name, chubby little bald guy, nice guy. Well, I got my first pair of glasses from the U. S. Army back in 1969 on my way to Vietnam. Been wearing glasses ever since. Not once in the last 50 years did anyone ever explain that the way the frame fits is what makes the lenses thick. All these years I been paying to thin out my lenses and all I really needed was better sized frames. Got my glasses, the work just fine but we will be back for the people you have there. I can get glasses anywhere but fresh coffee and good service are rare now days.

My husband and I have been coming here for two years and today was absolutely the worst customer service I’ve ever experienced here! My appointment time was at 11: 45 and my husband’s was at 12 and here it is 1 pm and neither of us have been seen! The lady at the front took me into the back room to perform the little exams and I asked her why I had to do it again and she said because she didn’t save the notes from when I did it the month before. I have never had such an awful and unprofessional experience like the one we’ve had today.

Took my mother to her appointment.she was only 8 minutes late.and they refused to see her! I was shocked.a lady said after 5 mintues they won't you! What happened to a 15 or 20 minute grace period. Plus the lady was very rude.

Was only 8 minutes late and they wouldn't see me. I thought it was truly ridiculous.they only had 2 other people. Doctors offices and other places always have a 15 _20minute rule! Won't be going back ever.

Arrived at 9am for a 9am appointment the check in girl marked me as a no show and then proceeded to lie to cover herself saying i was late. Waited over a hour to see the dr. Made me late for my next appointment

I was in getting glasses for my kids for school and Steven was so wonderful. He is so patient and so good with children. We just love him! I would give more than 5 stars if I could.

Best place in Longview to buy glasses. They are all good folks up there. Be sure and ask for Steve. Great guy very nice and knows his stuff.

I had broken my glasses and they ended up being discontinued, but the staff found and ordered me a pair they had found at another store. They exchanged the lenses in my broken glasses to my new ones and even though my warranty had just run out they gave me an extended warranty and my frames were free. Great store with great staff!