EZPAWN, New Braunfels TX

I stepped into the store as I am usually looking to expand my collection of Blu-Rays. I saw in the area there for musical instruments there was a Yamaha Alto Saxophone. I took a closer look at the horn & on the side it read YAS-62. The price was $275 so I figured I had better pick it upwhy, so I purchased the horn. The next day I took it over to High School Music so they could take a better look at the horn. They informed that no, this is not a YAS-62, that someone simply laser etched the letters & numbers on it to make it look like one. So the next Monday I took it back to EzPawn, I explained how the horn was mot what I thought it to be. I was expecting that I was going to have a full on battle with the store director. But to my surprise he gave me no grief & refunded me the entire purchase price of the horn. I was thoroughly pleased. Thanks again.

Great experience! Very informative helpful workers. Shane deserves a raise. He gave me great prices and deals!

I went to another EZ pawn and they gave me alot more for my golf clubs. Then he tried to tell me my air compressor was messed up. He plugs 135 psi air compressor into a power strip and wonders why it trips. Very unknowlegable. Better shops in New Braunfels

This place was insulting. Offered $500 on a $1000 AR with $400 in accessories and said that was the best they could do. Don't waste your time with these clowns.

I brought some equipment in and they took a look at it all and gave me a fair price. Linda was great! Thanks again!

These guys are awsome! Always give fair prices on items and also have very good prices for firearms! The layaway is also pretty cool. David always helps me get the money i need!

The customer service and care for the customers at this store is off the charts. Both friendly and efficient more then ez pawn I have been to.

Won’t go to ANY OTHER PAWN SHOP! The employees here are AWESOME and ALWAYS SO FRIENDLY and HELPFUL!
Store is always CLEAN and ORGANIZED.

Crystal was very helpful in showing me my new firearm. And entire star was knowledgeable and kind helping my girl look at rings and buying a new purse. Highly recommend this shop.

Linda was very courtesy and gave me a great deal on a chainsaw and warranty was satisfied with my purchase

Everyone was Very friendly and helpful
When everyone said no, they offered to help. Thank you!

Dan and Billy are great! They were knowledgeable and professional and a ton of fun to work with!

This store location is wonderful and I give the employees here all the praise. In particular Crystal, thank you for your assistance and good nature while I was being indecisive on my purchase. You made it a very pleasant experience and I will absolutely be back!

Very friendly and welcoming visit, all the associates there made conversation to where it was an enjoyable time being there even for the wait they kept company as providing excellent service. Very much going back for more business