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Farmers Insurance - Mike Chafin, Round Rock TX

Address 3401 Royal Vista Blvd Bldg A-101, Round Rock, TX
Phone (512) 906-2024
Hours
Monday8:30am-6:00pm
Tuesday8:30am-6:00pm
Wednesday8:30am-6:00pm
Thursday8:30am-6:00pm
Friday8:30am-6:00pm
Website agents.farmers.com/tx/round-rock/mike-chafin
Categories Insurance Agency, Auto Insurance Agency, Home Insurance Agency, Life Insurance Agency, Motorcycle Insurance Agency
Rating 5 14 reviews
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Farmers Insurance - Mike Chafin reviews

14
Sort by: date highest rated lowest rated most helpful
James
October 04, 2020 6:15 am

Mike has always been good to me and Austin is on point Everytime I call for something. I couldn't be happier with my renter's insurance and Auto policy. Thanks always for being there.

S Taylor
March 16, 2020 5:08 am

Outstanding! We found quality customer service with the Chafin Insurance group and Farmers Insurance! Simply put. The entire staff is friendly, professional and very knowledgeable. Admin/receptionist, Lorie is just great and so very helpful, Austin and Mike are Wonderful! Everytime my husband and I call with questions about our auto, homeowners and trailer insurance the staff are just so great! We appreciate and are grateful for them all.
The farmers website is very user friendly and a good tool. We highly recommend Farmers insurance and Mike Chafin Insurance for quality and its a great value also!

Thank you!
Scott and Lily Taylor
Floresville, TX

Scotte
February 18, 2020 8:19 pm

So grateful for Mike and his team! We switched from USAA to Mike years ago, and we couldn’t be happier. They have all of our insurance needs covered at great prices, and they are always there for us when we need them. Thank you, Mike and team!

jon
February 01, 2020 5:04 pm

These guys are hands down amazing. Time efficient, professional and friendly. Austin has helped me so much over the year and I cannot thank him enough for his hard work and time that he has put into helping me save money even with a horrid driving record! 5 stars and would highly recommend!

Debbie
January 29, 2020 9:09 am

Chafin insurance is the best. Roxanne and Mike are very helpful with all insurance needs! I highly recommend this agency!

Scott
May 08, 2019 3:16 am

Mike and his staff are friendly and knowledgeable. He takes the time to truly listen to my needs, and helps me arrive at a good solution. Whenever I have a question, Mike is prompt with a response and follows up to ensure I have what I need.

Candice
May 11, 2018 2:41 am

Austin in Mike Chafin’s office is the absolute best! I almost left farmers bc the last agent in a different office messed up a bunch of stuff on my policy (she was a friend of a friend). She left, or was asked to leave (not really sure). I called in and got Austin on the line. He fixed everything immediately and was so pleasant I decided I would give farmers a 2nd chance! I do not regret this:) this was over 2 years ago and Austin constantly continues this amazing customer service.he is on top of everything. I have been able to email or text him and even on his days off he takes care of stuff (now this is someone who cares about his customers and his job!) I recently was rear ended and even though it had nothing to do with my insurance Austin kept checking in to see how I was and how the car was coming along getting fixed. My mom just moved from New York and she insured her home and auto with Austin as well! We are so very happy with Farmers, Mike Chafin’s office and especially Austin.

nancy
May 05, 2018 8:54 pm

I absolutely love love love Austin and Mike! They make you feel like family and they're always there to answer any questions you have. Austin alone saved me over $740.00/yr. Thanks again guys!

Caressa
July 15, 2017 9:22 am

Mike Chafin has great rates and great service. He has an office staff that is very friendly and knowledgeable. I would recommend Mike to anyone looking for a great deal on insurance.

Misty
June 26, 2017 4:57 pm

Mike is an amazing agent. Super friendly and knowledgable. We have been with him for many years. Farmers have the best rates and service which is why we will continue being loyal customers.)

T Gundersen
June 14, 2017 7:37 pm

I have been with Mike for nearly ten years, and fortunately I have never had a major claim. But we all know it's the little things that count in providing a great service.
I went to get my car inspection today and was without my insurance card. I sent Mike a text and within minutes I had the info to proceed with the inspection.on a Saturday morning no less!
So appreciative, and this is why I recommend this professional, friendly and committed agent.

Derek
May 29, 2017 11:02 am

This is a well-run, quality, local-business. Mike Chafin got me great rates and backs it up with excellent service. Highly recommend.

Renee
April 14, 2017 4:29 am

I've been using Mike as our insurance agent for our personal and business insurance needs for several years now. The knowledge and expertise he has, with the excellent response time and customer service, have made me a customer for life!

Julie
April 08, 2017 2:52 am

I can't say enough good things about Mike Chafin. He was a HUGE help to me when I was involved in a fender bender. On more than one occasion I had to email him with questions and he was super fast to reply and always answered all of my questions. He's a great guy and I wouldn't have my insurance with anyone else!

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