NEAREVIEW.COM

FastFrame & The Westlake Gallery, Austin TX

Address 701 S Capital of Texas Hwy Suite D-460, Austin, TX
Phone (512) 306-0999
Hours
Tuesday10:00am-6:00pm
Wednesday10:00am-6:00pm
Thursday10:00am-6:00pm
Friday10:00am-6:00pm
Saturday10:00am-4:00pm
Website fastframewestlake.com
Categories Picture Frame Shop, Art Gallery, Art Supply Store, Artist, Glass and Mirror Shop
Rating 4.7 12 reviews
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FastFrame & The Westlake Gallery reviews

12
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Tera
October 19, 2023 4:41 pm

I love this framing shop! They are organized and easy to work with. Their staff is friendly, knowledgable and creative. I also like the way the display artwork from local artists and help promote them. I have had several pieces framed here and they are always done with care and on-time. I'll continue to take my framing needs to this well-run, locally-owned neighborhood business!

Megan
October 13, 2023 7:27 am

Christina and her team did an incredible job - the framing is beautiful and perfect for the picture, AND it was wrapped so carefully and securely that it made it safely to me across the country!

Geoff
September 30, 2023 11:47 am

Shout-out to Zoe and owner Christine of FastFrame & The Westlake Gallery. This team does a fantastic job for us every time that we bring in a custom framing project. Our projects have included large photos' framed for gifts, regular updates to the family photo wall, and an assortment of large and amazing memory boxes. On top of that, In 2022, they established themselves as the #2 Fastframe Franchise across the globe. Join us in the future in bringing your business to push them to the #1 spot!

Amy
September 25, 2023 1:51 pm

We are so thankful for FastFrame & The Westlake Gallery. FastFrame does amazing work, and are so wonderful to work with for our events. They are wonderful sponsors to some of our events. We could not do our work at the Center without wonderful community members like FastFrame.

Lauren
September 01, 2023 7:02 pm

I recently visited this store to get some photography framed, and I must say, the quality of the framing work was quite nice. However, my overall experience was marred by the extremely rude behavior of one of the employees at pick up.

I spent over $1500 on framing, and when I went to pick up my items, the woman working in the store at that time was incredibly impolite. When I mentioned that I had two items framed, she responded in a very rude manner, saying that she could only carry one at a time. This kind of attitude is completely unacceptable in a customer service setting especially since I clearly wouldn't ask her to carry two frames.

I had multiple items I wanted to get framed, and it's unfortunate that this woman's awful attitude cost the store my business. I believe in holding businesses accountable for the behavior of their employees, and in this case, it's clear that the store needs to address the issue of customer service with such unfriendly rude staff. No customer should have to endure such rudeness, and it's a shame that my experience was soured by one individual's behavior.

Amy
August 28, 2023 10:26 pm

I am so pleased with the result of my recent experience with Elizabeth. She helped me select a new frame for my Agamograph by Yaacov Agam. This is kinetic art that moves as you pass by it. I wanted a simple cream frame for it but Elizabeth encouraged me to go beyond my comfort zone by selecting an acrylic Prisma frame. There were many design and color options but we chose a two tone cream stripe to keep it simple and not detract from the moving image. The result is hard to capture in a photo but it is amazing. I am glad to have this 40 year old gift from my parents preserved in such a spectacular way. All my framing needs will be taken here!

Kristy
August 10, 2023 3:36 am

Was VERY pleased with my service. The staff is friendly and professional willing to help where necessary to make my project a success. They also turned it around much faster than expected. I highly recommend!

Ivy
July 13, 2023 2:29 am

The FastFrame team in Westlake, TX did an absolutely stunning job printing and framing a sentimental photo. Elizabeth helped me from start to finish. We had an initial conversation over the phone then corresponded via email for the remainder of the project. She took care of all of my requirements and the finished product exceeded my expectations. Thank you!

Peter
June 14, 2023 3:59 pm

Great service as usual! Always have a nice selection of frames and mattes, and are very helpful in suggesting different combinations to really make the art pop. Will definitely be back.

R B
May 20, 2023 12:31 pm

Elizabeth Boswell is a true artist. She chose all the frames and colors of mats and her and Zoe coordinated a very big framing project for me. Incredibly prideful work and very professional. Framing is NOT cheap but their work makes it a worthwhile investment. It’s hard to explain what an exceptionally phenomenal job they did. I actually had tears in my eyes picking the many framed photos up and as the beautiful work was unveiled. A very thoughtful and sincere work. Love them! They are both artists and it shows.

Lindsay
April 17, 2023 9:24 am

Team did an amazing job with my watercolor. Love the final product and will definitely return!

Mike
December 02, 2022 9:46 am

I have been a customer for over 20 years, so you know I must be happy with their work. They have framed individual signed concert tickets to large (48"x65") antique posters and everything in between - over 30 pieces. There was only one project (awkward size and shape) in which the glass wasn't cut exactly right. It was immediately corrected, no questions asked. They stand behind their work. The reason for this post is because the most recent framing project done by Zoe Foster was beyond my expectations. It involved the artifacts from an amazing concert: set list which had been taped to stage floor, killer tickets, a VIP badge, and a guitar pick. Zoe did a fantastic job of highlighting each item in a 3-D manner while also making them part of a cohesive piece. I remember dropping off the items and telling Zoe something like: I trust your judgment, you always do great work. And this time her work was beyond great.

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