Faucet Parts, San Antonio TX

Try calling these people you’ll find out why they got a 1-star. Was hung up on several times and left on hold for 30+ minutes a few different times. Hire more people, fix phones, and let go of the disrespectful staff that you have. I’ll be by this morning around 9am if the owner has any interesting comments he’d like to share with me directly

I bought a sprayer hose here for 65 bucks.told me what a great deal I was getting.found the exact same hose on Amazon for 15 bucks.got it the next day.

This place is great - they saved me $500!

I have an older caroma toilet that I thought I needed to replace after talking to a few plumbing companies. The toilet just needed a $4 seal - which Alex the great helped me find.

Don't waste your time with a plumber - the guys here know all things plumbing.

Ask for Alex the great or Elian. They will hook you up and save you $$$

Thank You to the counter clerk he was extremely helpful in getting us the parts needed to repair our leaking urinals and three compartment sinks.

Mr Ortiz was extremely helpful and so was Gus. So happy to have this asset in our neighborhood. I support local businesses.
Hey Gus, I forgot to say thank you for helping me out with plumbing issues.

I love these people, saving my plumber's butt since 2016! Tub cartridges, hard to find faucet parts, they have everything! Go check them out!

For what I needed, they were great. I'm not a plumber so they walked me through the process and gave me options while explaining the differences. Could've went to big box closer to home but there's a quality difference the you can see in the parts.

Small place but had exactly what I needed that I couldn't find at the Big Box stores.

Faucet parts is in excellent place of business. I would recommend this place to anyone and everyone!

Alex is the guy to go to. Not only is he knowledgeable and friendly but he took his time explaining and showing me how everything is put together. Great store and very well shocked for your plumbing needs.

This is THE place to go for faucet parts! I've had quick and courteous service, even at closing time. If they don't have what you need, it probably doesn't exist!

Thank You, Thank You, Thank You to this FRIENDLY AND WELCOMING PLACE! My husband and I were nervous about purchasing a Water Heater and arrived with 101 QUESTIONS but THANKS TO ALEX we left feeling VERY SELF ASSURED AND CONFIDENT WITH OUR PURCHASE! We WEREN'T RUSHED NOR WERE WE MADE TO FEEL EMBARRASSED! INSTEAD; WE WERE AT EASE AND BOUGHT THE RIGHT WATER HEATER AND TO BETTER OFF THE DEAL, WE EVEN GOT A MILITARY VETERANS DISCOUNT! HOO-RAH!

Thank you so much to Isaac Ortiz for his assistance on Saturday, January 8,2022. I live in Hondo and had called to see if your company could help me identify a part I needed. Isaac looked at a picture we sent and confirmed Faucet Parts did in fact have the needed replacement part. It was almost 1: 00 PM and the store would close at 2: 00. We hurried to get there and arrived 5 minutes before 2: 00 and the door was locked. They had not been busy so had been told to go ahead and close. After informing Isaac we had just spoken with him earlier and drove in to SA from Hondo as quickly as we could. He allowed us to go ahead and come in to purchase the part so we would not have to make the trip again or order online and wait to receive the needed part. Isaac could have said, I am sorry, we have closed already, but he chose to go ahead and assist us. It was still just minutes after 2: 00 when we were all leaving the store. Isaac, I really appreciate your assistance. Faucet Parts will be my first stop any time I need plumbing parts in the future.

I was very satisfied and happy with the service Gus provided me this morning. He had a great disposition and went out of his way to solve my problem.
Thank you, Gus!

I'm not sure what just happened. I really need a faucet we just had work done. And my husband working so it's left to me with our toddler. Walk into this place holding my baby who sleeping. Well I got no help! No one was busy. I walked around looking at each faucet. This was a really horrible experience.

Great customer service. They have the parts when no one else does. Gus & Isac were locking up when I pulled in. These guys went above and beyond expectations and took care of my needs. Many thanks.

Went in looking for parts for an antique clawfoot tub. Alex and Isaac at the desk solved my dilemma. I was extremely happy!

Nothing is too old or broken that they can’t find it for you. In the 7 years I have fixing multiple old houses, I have not doubt they will have the parts I need.

They always have the special ""Millon Dollar"" tools and parts to make the job easy.