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FedEx Office Print & Ship Center, San Antonio TX

Address 5714 Northwest Loop 410 Ste 800, San Antonio, TX
Phone (210) 521-8395
Hours
Monday8:00am-7:00pm
Tuesday8:00am-7:00pm
Wednesday8:00am-7:00pm
Thursday8:00am-7:00pm
Friday8:00am-7:00pm
Saturday9:00am-6:00pm
Sunday12:00pm-6:00pm
Website local.fedex.com/en-us/tx/san-antonio/office-0256
Categories Shipping and Mailing Service, Business Center, Fax Service, Office Supply Store, Packaging Supply Store
Rating 3.4 21 review
Nearest branches
FedEx Office Print & Ship Center — 11745 I-10 Suite 780, San Antonio, TX, United States
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FedEx Office Print & Ship Center reviews

21
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edgar9932
October 28, 2020 4:06 pm

The staff was really rude, i tried talking to one of the other employees and they both had a attitude, the worst customers service ever, i cannot believe the “assistant of the store manager” treated me and the other customer like she did. Im really disappointed of this location, im never coming back to this location.

Cassandra
September 17, 2020 1:48 pm

I have had to use this location a few times for simple printing (out of ink or forgot to print before I left home). There’s never been a line and it’s clean and quiet (library quiet and not that it needs to be). The associates have never asked me if I needed anything until I was obviously done but oh well.

Miguel
June 27, 2020 5:49 pm

FedEx didn’t provide this employee the resources to service in a timely manner. And so I am waiting in line for 10min.

Edward
May 22, 2020 1:42 pm

The staff at this store and I go way back. But one constant is their great customer service. I consider them.family.incredible no?

Juan
March 18, 2020 5:18 am

Since they closed down Kinko's, this is the best printing shop. We got banners made for grandsons birthday

andrew
November 07, 2019 4:45 pm

Great experience! The woman at the front desk was very helpful, polite and took care of me in a timely fashion at a great price. Will definitely be returning for any other shipping needs

Nicholas
October 30, 2019 7:34 pm

Terrible customer service, didn't acknowledge the wait. Ignored me. Didn't prioritize any multitasking.

Shaggy
October 01, 2019 5:05 pm

I came in for a simple job: printing a large image. The staff was really helpful and friendly. They helped me find the right printing service and made it happen. I was in and out in less than 20min. A great experience all around!

christian
July 25, 2019 2:17 pm

Excellent customer service skills and staff did a great job explaining everything to me and had reasonable prices

Tammy
July 06, 2019 10:54 am

I was walking up to the door and the worker saw me not even 5 steps away from the door at 8: 59.and he locked the doors on me and I put my hands like please.let me in.
And he looked at his watch and did his hands like ohwell. I couldn't believe it.it really is upsetting. I turned around thinking how mean of him. I was not late I was actually 1 min.early. 8: 59. I actually got my feelings hurt.not nice!)

John
June 19, 2019 11:00 pm

Great customer service! Very patient with my inexperience in shipping returns and walked me through every step.

Leslie
July 19, 2018 12:07 am

Staff was very welcoming and friendly. They quickly assisted me with my questions and were very helpful!

Margarita
June 04, 2018 6:46 am

The person that helped me was very helpful and friendly. There are computers and very good service.

Denise
May 03, 2018 1:33 pm

Nice customer service! Very helpful to everyone we saw in line ahead of us. Super friendly workers and seriously efficient teamwork taking care of customers.pWhen we have our next pick up will choose this site just because of the service.

josie
April 24, 2018 4:14 pm

Workers friendly greet ypu as you come in and say have a great day as you leaving. Super clean. Very helpful gentlemen.

Kenia
April 01, 2018 1:03 am

So helpful & nice! Shout out to Kari! So sweet & helpful! Got me exactly what I NEEDED!

isaac
March 25, 2018 6:31 am

Went in to get somethings printed and need asap, i was told items will be ready by 2pm next day, called back at 3pm next day and was told items were not ready not should be ready by 6. Called back at 6pm and was told order was suspended but doesnt know why, come to find out the "manager" from the day before never processed order, why we didnt know that at 2pm when I called is beyond me. So after all the miss communication on their part was told they could give a 5% discount only after we complete a survey. Ridiculous, this location just lost my business for good.if vising this location make sure to call and verify your order at least twice because obviously once is not enough

Gloria
March 06, 2018 4:17 pm

Employees are friendly and always helpful I have been a customer for a long time and I will continue to do business at this location.

Salih
December 18, 2017 4:11 am

They constantly trying to find a reason to repack the boxes that i bring which they already shipped to me earlier in the morning, I don't know they are making aome kind of commission from this, it became very annoying. I took my business to UPS.
(I ship over 500 boxes for my business)

H Gieringer
December 01, 2017 8:45 am

Wow bad service, asked for the cheapest way to send a package, he pointed to a wall of envelopes and said that's what you want, I grabbed one and its $13. Yea not what I asked. Besides the fact I waited 10 mins before they even acknowledged me. Last time I go here, ill drive 15 mins around town before I come back here

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