FedEx Office Print & Ship Center, Houston TX

Walked into location at 630PM struggle to get here, the associate was not very helpful at all, after asking about the poster machine was told it was functional an probably better to use phone, after using canvas the last couple years this was not an issue then the associate tells me 5 minutes later the poster would not be ready until tomorrow afternoon turning self service equipment off at 645 just was not my day the location not very reasonably, not does it accommodate customers in any way shape or fashion even with the websites assuring 15 minute print jobs and self service equipment, if your trusting this location you want to call or check which associates are working not very reasonable at all.

Self serve copies. One very large MS Word download. Downloaded all smaller files. Tried large MS Word file again, download quicker.

My package been delayed for 2 days. There is no harsh weather so what’s the problem?

Location is conveniently located in the heart of Downtown Houston.
The self-serve printers were not operational and being serviced. I had to ask the employee to print the documents I needed, but they charged me a labor surcharge, which was over 10 times the cost of the prints. It's not my fault the machines weren't working, so why should I have to pay extra to get the prints I needed?
The employees could not print in color and I only got half my printing done during the visit.

Joel for Store 1266! Did an awesome job getting my things done fast and efficient. He was able to create my order within an hour and they came out really great! He was also in constant communication with pricing and how I wanted my order to come out to ensure it is the one I wanted. Thank you Joel and your team!

Polite font desk employee but had no idea what the hell she was doing. Manager was missing for 20 min and at the end they didn’t even have the paper size that I needed. Don’t waste your time.