FedEx Ship Center, Victoria TX

New Facility, maps take you to the truck entrance. Follow fence line to front of building.

Nice place & customer friendly. Direct ship @ Fed-Ex hub. Saved time, money & ships faster.

I will say even with maps is was hard to locate but I was distracted even having to go to FedEx. That's kind of irrelevant but it's sets the tone for my review. My online label was lost before printing and couldn't be retrieved unless I went to the physical location. This was not the fault of FedEx but explains my previously mentioned distraction. When I arrived I first went to the main shipping center and the shipping agent was extremely friendly and helpful. She was working quickly and efficiently through the line of visitors. While in line I noticed plenty of supplies for customers to ship their items such as boxes, poly mailers, bubblewrap, paper, envelopes pretty much whatever you would need. When I (quickly) reached the front of the line I explained my situation and to her disappointed she couldn't help but sent me a few doors down to ground shipping. There's a little room with a phone and a phone number available in English or Spanish. It has speaker phone. You don't even have to hold the receiver to your face. Dial the number and you're good to go. They answered within a couple rings. After a few minutes discussing the problem an agent came from the back with a reprinted label. She saved the day and my reputation on an online selling platform. I trotted back over to the main shipping center and within 2 minutes was out the door happy to have my problem solved and my package on it's way. FedEx is out of the way for me now that it's original location is closed but that might not apply to you so for the sake of fairness I would absolutely recommend this FedEx. The agents are helpful, knowledgeable, and friendly. If it weren't for the 30 minute round trip drive I would continue to use them and I recommend that if their location is either convenient for you or you don't mind the drive definitely use them for all your shipping needs.

Very customer friendly. The gentleman that helped me was Excellent. It was my first time experiencing this new building.

Absolutely horrendous to try to get in touch with them about deliveries or packages, no local numbers and if call number provided get foreign call center people that can’t help you at all. Recommend using anyone but this for packages.

The staff here are super friendly, always makes sure your transaction is accurate and the items go right out.

Driver put huge ruts in my yard and broke sprinkler heads. Damaged personal property.