Best Financial Consultant Texas: reviews, page 5

Terrible customer service. No one at the counter with 10 people in line for 20 minutes. Whenever they did get someone it was only one person. So sad...

Very helpful and friendly staff. They made sure all of my needs were met the first time I was there, and several have remembered my face in my subsequent...

Pretty ridiculous to be a bank and not have any tellers working in the branch. Yet there are still three or four other employees there in the branch...

To judgmental & suspicious. With out offering any solutions to use your own account

I hate having to go into any bank, but as far as big bank branches go, this is a really good one. Staff is courteous and qualified, and ATM is well...

This use to be the best location now is poorly managed and under staffed only one teller you need to have minimum 45 minutes just to wait and another...

Worst branch ever! Went to deposit a check, the manager told me it would be available the next day then overnight they placed a 10 day hold. Do not...

Terrible service. They made me go twice on different days to open an account. I went on a Thursday, they told me there were people and they made me an appointment...

Literally called for 30 mins straight just now and no one would answer the phone because it’s 30 mins to close. Extremely aggravating

I have been calling trying to get ahold of a teller multiple times today and no one can be bothered to answer.

If I could rate this place zero stars I would. WORST customer service of anywhere. Told me to roll a handful of change for a deposit because it was...

Everyone there is very nice. Always say hi to me. The man there helped me much. I think he's the boss

Don't answer the phone for general banking questions. They attempt to have everything automated and doesn't work. The system automatically...

As if banking hours weren't bad enough.they close the lobby at 4. Heaven forbid they make it convenient for people who work normal business hours...

This is the WORST bank I’ve ever been with. Customer service is straight trash. Greg doesn’t know what he is doing. The tall black guy is messy he talked...

Really bad experience all the time i have to visit this place, the waiting time is ridiculous and it turns worst when you see some ladies just walking...

Lines are ridiculously long. I had to wait 45 minutes just to get cash out since the ATM had a limit.

Only one person working at counter. 4 workers are either just watching 10 customes in line or just chatting with themselves. Zero customer service. Do not...

Worst company to finance through I just paid my car off today so glad I finally did so many layers of rude employees at this and all locations!

Bad service people there they don’t want to work they just want to get rid of clients I’m disappointed never comeback to that place they are sooooo rude...