First Cash Pawn, Houston TX

Employees were at work high & Lollygagging around while customers needed help.

There associate "Antonio" is the only reason they get 1 star. As far as there asst mgr, word of advice, it takes 0 effort to be decent to some one. You declined a pawn bc during covid I lost all of my jewelry to your company. We all know what you loan on a pawn is WAY LESS than real value, but yet you made it seem like I made you loose $$$ on my pawns therefore you would only offer to buy a 400 mic for 60. My jewelry was sold 3x what I was loaned on bc I was going to try and buy it back, so I know no money was lost by your company.
No worries I will never step back thru your doors again. I would rather do with out this evening than help your company in any way to make a profit.

I always do business there they always give me more money for things that I pawn or sell compared to other pawn shops

I pawn my school laptop and found out that I lost it when I came in to make a payment. I didn't receive a courtesy call or anything, I was told I could put in layaway but at double the amount they gave for the pawn. I asked them to let me see it and they didn't even reset the operating system. All of my personal information, IRS documents, and other stuff was still available for anyone to see.

This place doesn't care about their customers even though I had a 100 percent good standing. They didn't even have the common decency to give me a call.

I guess that no matter how large this company gets it still just as dishonest as any other place that thrives in predatory loans.

Luis and Dave were very helpful. I felt like I was getting a great deal and they made everything quick and painless! Thank you ;-)

I used the Randonautica app with the intention of finding out the truth about my past. It led me to this pawn shop filled with power tools (like my missing loved ones used at work) and game systems (my partner works at Gamestop). Everyone in the store was kind. It was an uplifting experience