FirstLight Federal Credit Union, El Paso TX

The person inside the office was great, nicest! However my appt for a CC was denied, I just got a car loan and CC from GECU, now I will have to take the rest of my business to them, I have been with FL since 2003, but if they are not loyal to me, I will be loyal to GECU

I would like to first start by saying I had never met such professional personal at the bank. First light bank has the most caring and nice people. It is always a pleasure to call and ask for help. Thank you First Light Bank I'm super glad Tobe a member at First Light Bank. Keep up that EXCELLENT work.

Too many of our services are being charged for. Undergoing construction but don’t add tellers to compensate for long waiting period.

Great.helped me out with everything I needed. The deposits and a new debit card. Also helped with other info that I needed.

Customer service representative was so friendly & took the time with my question & issue

FirstLight FCU has always taken great care of me and many of my family members, a lot of whom are Veterans. Thank you from a Retired U. S. Army soldier.

Nasty individuals working for this credit union nothing but attitude and account issues. Save yourself a headache and bank elsewhere.

Firstlight FCU offers full banking services.
The services are extensive, but as a “bank” the fees can be expensive!

I loved the customer service they were very helpful and professional and nice I believe her name was Jazmine Ramirez excellent customer service she helped me with everything and set up my account

IVR was pleasant and processed my transaction with the requested note into Episys making the guardianship reporting easier with the detailed note of what the funds are being withdrawn for. Thanks Michael!

It's always a pleasure doing business with First Light Federal Credit Union. Your employees are always their to help in any way. Thank you!

Loan process was fast and simple, Jose and Nancy went above and beyond to get my loan approved and funded the same day.

First Light Federal Credit Union helped me when needed the most to help in a time when needed the most! Excellent Service Highly Recommend Them.

I have always felt welcomed at First Light Federal Credit Union. Fast and friendly service from simple deposits to getting a car loan, they are awesome! I am delighted to tell everyone how pleased I am at First Light.

I just joined and I already love this bank. The people are friendly and the wait was short.

Friendly staff, quick and straight to the point of what I needed, professional environment.

Super friendly people, always, and I mean always courteous. I never, ever had a single complaint about my favorite credit union!

I give you the 5 star rating due to the last representative I spoke to on the phone. She informed me on the points I had and let me know how I could use them. Her professional etiquette, to go beyond just assisting me with my account was very much appreciated. I wish I had written her name down to directly thank her. Thank you again from the bottom of my heart