Frank Brown Service, Lubbock TX

Paul and Dean were super! Worked with my timeframe to handle the 3 recalls. Explained all well.

Took my car with a dead battery in the back and waited 30 minutes for them to tell me they don’t have any batteries.

The employees are always very kind and do a great job! This is the only place I take my Honda

The service department was busy, but very polite. Dean Loveless provided timely updates. My minor repair was done in a matter of hours.

Paul greeted me and listened carefully to my needs. The wait was no long and they did everything I requested. Great group of people who definitely are interested in excellent customer experience.

I've been bringing my Civic here for service for ten years. I'm always treated with dignity and respect.

Got the oil changed. Service was super. Very friendly staff. Couldn't be more pleased. Thank you.

The men in the service department are always quick and efficient when taking care of our car. We appreciate Dean for taking care of everything.

They had our vehicle for a week before it was ever looked at. Then another week to replace the part that they had in stock. Terrible service turn around time! I traded my GMC for a Ford! Tired of dealing with this service department!

Excellent service. Also used shuttle service to work which was great. And, they did state inspection! Very efficient!

Very good customer service! Had lof and tire rotation. Will plan on the next service having the point inspection.

When I pulled into the service bay Paul Vera greeted me by name! My wait time for the oil change and tire rotation was not bad at all. Everyone in the service department are so friendly and helpful.

Clean, quick, professional. You get exactly what you pay for and expect. Good service and good people!

Replace running board lights under warranty. Completed quickly and everything seems to be good.