FreeUp Storage Seagoville

My items were stolen. I believe it happened when Freeup storage took over from the previous owners. They removed everyone’s locks and replaced them. I’m sure whoever replaced those locks saw the items I had and stole them because I had a John Deere zero turn right in the front. So as soon as they seen that they took everything. I wouldn’t recommend this place

I was pleased with the attentive way Dan or Don took to answer my questions or concerns. We stired up a real nice conversation and he was so funny and a pleasure to talk to

I needed a storage unit right away and the staff at Free up was very friendly and professional and made me feel at home. I am a Veteran and was given a discount for my service and a special thanks to Taylor for helping me through the process.

We have not had good experience here. It started off great but they changed it all. There is no security to drive around and we have had theft and break in. New owners even cut our brand new locks off and replace the garage door which I noticed has been attempted break at last time we were there you could see scratches all by their new lock. Owners even changed our locks and never notified us. We'd move it but expecting our home shortly and now we don't see the point. Everything was stacked nice and neat to the ceiling and now it's all falling down everywhere I don't know what they stole, But I do see they stole a fountain with the little boy and a puppy. I've carried this fountain for years from home to home and can't find another one. Now fountains are $300. I think I would check for a different storage place

DO NOT USE THIS PLACE. My property was stolen literally as soon as it was placed in storage and drove off! They told me to get a good lock but that’s not the problem, it’s the storage unit door itself. I called to report it to them and their answering service took the information so one for the actual storage place has called me back.

This place was hard to get anyone on the phone and almost never anyone in the office! Our unit was broken into and they were not very helpful at all!

Very friendly and prompt service. The secondary company that made our reservation didn't even bother to pass it on to the storage facility. She had no idea we were coming when we showed up with a trailer full of stuff. Jumped right on the situation and had our storage unit ready to move in in just a few minutes.

I have only one problem with freeup it's very hard to pay your bill everybody don't get paid on the 1st when I try to pay my storage on the 2nd or the 3rd no one is there to pay it you can't drop a money order anymore I understand that so why someone is not there to take your credit card or have a number where you can pay your bill I've called many times to pay my bill and couldn't no one answers the phone or the number they for you to call please do something about that it's very frustrating thank you

So I have been trying to call but no one seems to answer I don’t know if the number is disconnected but I am trying to make a payment but no one ever answers.

Didn't have a very good experience with this place let's just say my friend lost everything because their storage got broken into and I don't know the protocol for that type of situation at this establishment but I can tell you this much they did NOTHING TO HELP! 1 STAR IS ACTUALLY TO MANY FOR YALL.

This place didn't even call us to inform us that the company had changed hands from The Storage Place to Free Up Storage. On top of that, we had informed the previous owners that someone tried to cut our locks and they did nothing about it and we were pay insurance on our previous unit. We had to get our stuff out to a safer storage rental company.

I just paid $106 went to the location and it is scary! Was dark, didnt feel safe at all while i was trying to open the gate for my unit.gate would not open (used instructions that was emailed to me) called the numbers on my receipt and the number thats posted, BOTH were not a working number! I dont know how many people have been scammed, but i will promise you, i WILL get my money back. BEWARE!

Please help. What is going on. I've been calling the office since the 1st of Dec.non of the numbers I have works. I work and can only visit the facility after hours. I left a note for someone to give me a call and no one has called me at all. By reading the reviews I see we have new management with no good numbers to get in contact with someone in order to make my payment

Was a great place, recently change owners no notice no nothing. Can't get a hold of NOBODY make pymts, office completely empty. Guess gotta move find new location to move stuff.

I would not Ren here they don't do what say and waist your time and steal your stuff an auction it off take that money and not give you a call hours open not right if you got a problems to bad Don't rent here