Gene Johnson Automotive Services, Austin TX

I love taking my vehicle to them! I have been a customer for 20 years. They are honest and fair.

Great service, prices, and scheduling! Really nice guys I trust to be honest with me. I got an oil change today, and they were fantastic with communication. I like that they still wear masks because it shows consideration for others and our health and safety as it’s a local business. Will continue to be a customer and would definitely recommend - thank you!

I stopped by one morning to have him listen to a ticking sound in the engine area. He said I can't help you because you're not wearing a mask. Then suggested I take my 2010 Nissan to the dealership.

I would not recommend coming here. My first impression was being scolded for not having a mask when I wasn’t told to bring one in the first place. I wasn’t resisting wearing one just simply didn’t know and was accused of lying after front desk said “well I scheduled you and must’ve said something”.
Oil change was incredibly expensive and overpriced ($97). Overall would not recommend to anyone.

Honest and fair mechanic. You do still need to wear a mask but would be nice if they kept disposable ones around as mask wearing is not the norm anymore

So I was just on this part of town for the first time. I was looking for Lola’s Donut shop but had just passed it. I parked in THIS parking lot with multiple open spaces. I got out and walked around the corner to make sure the donut shop was there, which it was. I then went back to my car and as i got back in my car the OWNER of this auto shop came running up HITTING my car with his fist/wrist MULTIPLE times. He called me “a piece of shit” for parking here. I apologized and said i was leaving. He continued screaming, saying he called the cops and was towing my car, when I was already leaving! I would never come here with an owner who acts this way and would vandalize someone’s car? I wish the cops had come!

Richard Johnson is not only a great mechanic, but is also honest. Nice to take your vehicle to a mechanic that will properly diagnose the problem, and only repair what is needed at a fair price.

Make sure to bring a mask! Unfortunately didn’t get my car serviced here as they won’t let you drop your car off without a mask, and I don’t always have masks on me anymore. More than happy to wear a mask, but they didn’t mention it when I called ahead to schedule, nothing on their website, and they don’t have any onsite.