Gold's Gym Cedar Park

Very sad they are closing! I've loved my time at Gold's and the trainers I've worked out with over the years here. Other nearby gyms don't seem to have as many options for 1: 1 training, group classes, machines, and free weights. I will miss the workout options, people, and vibe here.

Good luck if you ever try to cancel your membership. I've been trying to cancel my father's membership for over 3 months now and been charged multiple times after asking them several times to cancel it and fill out the paperwork. The manager Len will doge you and lie to your face.

I left a review a few weeks ago and took it down bc I felt you guys saw my review!

1. This gym has a really hard time keeping up with things that are "out of order"

2. The girls bathroom never has soap or paper towels.seriously?

3. The gym itself, spray bottles always empty, paper towel dispensers broken, no paper towels in dispensers.

#4 takes the cake. They NEVER CLEAN THE SHOWERS! I work out 5-6 days a week and shower here more than my own house due to working out before work. So gross! People do all kinds of weird things. I have photos and videos of the same stuff being caked on the walls for over 2 weeks! This has got to be health regulations! I will never go to this gym ever again.

Place is not being maintained. When i first joined it had a pool which they have closed. I saw two broken water fountains, a broken paper towel dispenser and at least six cardio machines with out of service.

Good space, plenty of equipment but the facility needs more hygiene. It is not different from other Gold's in the area. Super affordable so you get what you pay for.

I joined Gold’s as my first ever gym and loved it initially. The amenities were nice for the price, the staff was friendly, and I never had any issues until I decided to cancel my membership. I called, gave my name, number, a reason why, and assumed that it would be that simple. I’ve been called, emailed, and texted numerous times since then about overdue payments. After reviewing my bank statements, I realized they’ve been charging me for my membership since April (when I initially tried to cancel it) and I am fed up. I am incredibly disappointed by the level of negligence. If you’re looking for a low stress and easy-going gym, Gold’s is not it.
Edit: I was told to contact the owner directly, who told me I need to complete payments for an entire year before cancelling, which was not made clear in the slightest before joining. When I brought this up, he never answered my second email. Not only is this establishment shady, but the owner himself contributes to this issue.

Like many other reviews, I have gone in person to try and cancel my membership, called, emailed Leonard several times, filled out paperwork that was “lost”. I hate leaving reviews but the negligence to members is ridiculous. I now live across the country and cant physically come in again. I have even tried to take my card off the account and was told it would go to collections.

PLEASE cancel my membership. Why is this an issue with so many members at this location?

You will understand why “this gym has such low ratings" when you try cancelling your membership. Yeah, good luck with that.

I’ve gone in person twice to this location to fill out membership cancellation paperwork, and they lost my paperwork both times. I even filled it out directly with the general manager, Len Rouse, inside of his office the second time! They are now refusing to give me a refund because they lost my paperwork, and saying I should’ve taken a personal photo of my cancellation form in case something like this were to happen. Make it make sense!

Edit: I have been trying to contact you, Len, and you’re ignoring me. You’re really going to make me come in person again to see you I guess!

I am really surprised this gym has such low ratings. This location is my favorite out of the 5 locations I have visited. There are 8 other Gold's locations closer to me than this location, but I would visit this one most often if I could. I only get to this location if I have a reason to be in the area.

I think I like this location bc it seems to have more natural light than any that I have visited and it has ellipticals with incline (the Gold's closest to my home does not have a single machine with incline), and my heavy cardio days.it has the machines close by that I use. I have not visited the free-weights area of this gym, so I cannot give an honest review of that area. I tend to avoid that area of all Gold's (I use my free weights at home) bc I don't like the high testosterone vibe. I just want to workout out in an area with a chill vibe and free weight sections of most gyms do not pass the test for me, personally.

I have only visited between 9am - 11am.and I have never had problems with crowding.

The staff have always been friendly.

I was a current member of world gym when gold gym bought them out many years ago, i would go to the gym at Hesters Crossing in round rock by my house for 15+ years great gym, I used to the pool every day and the sauna. Then I moved out to Cedar Park I used that golds gym for a good six years no issues we currently moved off of in 19. I came back two weeks ago to re-join noticed the pool was closed along with the sauna due to the 2020 issue. They told me there was no plans on refilling the pool or opening the wet area which is very sad because there was a lot of people that use the swim area and was always pack really a waste of my time now was needing the pool. Then the young man that works The front desk had a serious attitude because he actually had to get up out of his chair and get his face out of the phone to sign up my two boys and just acted like it ended the world because he had to do actual work, with those two things alone, I will be canceling my membership and going to another gym. I watch that same young man on Saturday, sitting in his chair face in the phone and I counted 15 people that walked in and never swipe the card. If your employees don’t care about the gym and we have less amenities there’s other clubs to go to really sad to see how far golds gym has fallen since I’ve been gone.

My job has a benefit you can sign up for called Active and Fit Direct. If you’re a member you get a discounted rate at several gyms of your choice. My coworker and I chose Golds gym. It’s in the same parking lot where I work.

My coworker went in a week before me and signed up at Gold’s, no problem. When I went in I spoke to a really young guy at the front desk. “We don’t take Active and fit Direct, only Active and Fit. ” I told him “My coworker was in here last week and signed up with the same discount program. ” He says “I’m not allowed. ”I tried to show him my paperwork, but he said his manager wouldn’t allow it. I asked if I could speak to the manager. He said there was no managers past 5. The whole interaction made no sense.

Seems like this place is horrible and over charging people after cancelation, I thought LA Fitness was the only over charging people well it seems they are the same S-h-i-t,
No I didn't spell wrong the last part lol

Bring back childcare. Golds gym is literally just isolating a massive part of the population. Wipe the area down and train staff in safety, don’t accept sick kids, there problem solved.

The staff and location are great, but the equipments are few, so old, some are broken, some are missing and some from like the 70esh, I think!

Was considering joining, so I got the free one day pass. I liked it until I asked the person at the front desk if someone could show me how to use the rowing machine. He said that I had to join first & then make an appointment with a personal trainer. Really? You can’t just show me how to start the machine without joining? Ridiculous. There’s plenty of other gyms out there.