Goodyear Auto Service, San Angelo TX

Super slow service for oil change… should’ve took 10 minutes, not 1 hour and 30 minutes‍️‍️

We were told we needed new brakes from the dealership during a free oil change, took it to Goodyear, Ethan looked over the rotors & pads and they didn’t need to be replaced. They rotated and balanced the tires. Ethan and the Goodyear crew saved us over $400! Thanks guys!

Traveling and got a nail in the tire, stopped here because our tires are under warranty with Goodyear. Guy said they can't help us till tomorrow.was not friendly and acted like us pulling up was inconvenient to him, it was 9am, they were not busy.

This business is what customer service is all about! I was traveling from out of town, late in the afternoon and108 degrees outside and was experiencing tire problems while driving. Called up and Ethan was very helpful and could get my tires replaced right then and there. Waiting room was cool and comfortable. The techs did the work and got us back on the road in about 45 minutes. AMAZING CUSTOMER SERVICE! Thank you so much!

Ethan was extremely knowledgeable helpful and courteous. I have been driving for 27 years. This is amongst the best service we have ever had. And best price. I shopped it. A+

I took my wife's car for a patch job on one tire.they had no customers.and they told me they are booked out till three days.again not one car there. I'm now at John's tires shop and they are very busy and they had no problem patching the tire.very lazy employees at Goodyear.y'all just lost our business.everyone please support local businesses. Thank u

These guys were amazing. They found the problem in 5 minutes, came up with a fast solution and fixed it for free. Super appreciative to these guys since we are traveling cross country and didn't anticipate trouble. Thanks guys, you made our day. Five stars all the way.

Guys here do some awesome work. Great tires and great place to do alignments. Dont trust anyone else with my vehicle. Dont let a Karen convince you that this is a bad place. Keep up the good work Goodyear.

I came in for an inspection and they gave me a laundry list of things wrong with the car equalling over $1,600 worth of work but the car had been running fine and I had no idea how to check those things for myself so I took it to two other mechanic shops and they said there was nothing wrong with the car. Might need brake fluid in a couple hundred miles but otherwise she was in great condition for her age. 100% a scam.

Ethan and the staff always take care of me. Great, honest customer service. Definitely recommend for all your car and tire services.

The workers are extremely helpful and kind. The service was fast and the price was way less than I expected. Will definitely come back!

I went down on Saturday to see if bubbles in the tires would be covered under a factory warranty. The guy at the counter said it would be covered but they didn’t have it in stock so they had to order it. Came back to get or installed. The guy calls me back and said that his manager Chris says it’s probably not going to be cover he can take the tires off and show me but then he can’t put them back on so we’ll have to buy the tire. I called Goodyear and she called the store and they told her the guy I spoke never agreed to cover it. They’re dirty people and I’ll never purchase any Goodyear product again.

Called the day before easter because one of my goodyear tires on my car was bulging but luckily didn't explode. Only in San Angelo for today and need to be on the road again ASA this evening. Guy on the phone I spoke to today said ya we can't get to you til Wednesday. What a great business model. Meanwhile I'm down the street at discount tire, their door may as well be revolving with all the customers they're taking in today. It will be a bit of a wait but they'll have it done ASAP. But Goodyear, just turning away money. How does a business function turning people in need of help in an emergency away?

Very professional and great customer service. Had all 4 tires replaced, they checked my breaks and alignment, great experience.

I have been coming to the Goodyear service store for the past eleven years the service is great Chris is the manager at he is very prompt with his he does what he says he will do

I can’t tell you how many times I’ve been here to get all 3 of my ford trucks alignment done they never can get it the alignment straight on top of that I have to drove all the way across town and pay $100.00 I just don’t understand I would not recommend coming here I won’t ever be returning here came here for over 4 years I’m a very disappointed customer this place needs new management ASAP! Rip off place I’m done! Ps I went to Firestone they fixed it right the first time tell me what’s the real issue here? Did I mention I sat in the waiting room for over 4 hours sometimes it’s absolutely ridiculous!