Goorin Bros. Hat Shop - South Congress, Austin TX

I purchased the River gray fedora in Camel from this location over the phone due to me living in Alabama. Michael, Jose and Tatum have been extremely helpful providing me with info on the hats, sizing and photo and videos of hats I've inquired about. They're always friendly and prompt with the info requested.

Great hats and even better customer service. Love going to the shop, but during covid, Michael and Tatum have been incredibly helpful with orders over the phone!

Meh. Explored this hat shop several times.
A real haberdashery is hard to find these days so this can act as a knock off experience. Not to my standards. Hats need to be dusted too.

Bought my first hat there. Discovered that it had sun damage. Returned it same day. Wasn't a big hassle. Was afraid they would try to unfairly keep my money. They found me an exchange and all was ok. Got treated with respect. Turned out better than expected. Will update when replacement hat arrives.

Michael is the best! He’s so cool and made me the best hat ever. He was so helpful. I went in not knowing what I wanted and he picked the perfect hat for me and shaped it to my head. It’s so comfortable and cute.

I got the "party" hat online because it wasn't sold in stores. Its had more of a linen feel. Love it and so does everyone else that sees it on me =)

Wonderful, well-appointed store with a wide variety of hats of various styles. Friendly and engaged staff round out the experience.

I got my newest flat top hat here, and I'm glad I coped it at this hat shop. The wide variety of hats they have is astonishing and the one I got was very warm yet keeping a casual winter feeling. I would highly recommend this place to anyone who fancies a good hat!

If you need a hat of any kind they will have it for you. Helpful staff that does hat cleanings as well. Expect to pay extra for these hats because you’re getting great quality craftsmanship and materials. I got a fun Pork Pie and a feather. They also have flat caps, bowlers, fedoras, and some normal baseball caps.

Unreal customer service; Ive worked with several different reps (Sean; Ellie and Michael) in store and over the phone.
Team has helped me buy in store for myself; order to have shipped to family in Colorado as a gift and even help locate inventory at other locations and ship.

Great experience. Michael was awesome, he worked with me listening about the hats I already had and what I was thinking next. He showed me some great options and I helped me go with a new style I had not thought of before. Also, I had purchased a hat online and found I was a tweener size. He fixed that with no problem.

Being blessed with a head, I sometimes like to put things atop it. I don't think this would be a good store to visit if I didn't have a head though.

Terrific haberdashery. Exceptional customer service. If they don't have it, they ship fast for free. Free hat repairs for your older hats. Love this store. Worth the drive and parking hassle.

Love this place! Staff was really responsive and listened to what you were going for. The hats are amazing as well.

Wanted to love it as I am a total hat nut. Was a little less impressed than I wanted to be. Selection was a bit limited in my size but I have a big head I guess. Nice hats though a bit expensive though from my experience. I will definitely try them again at some point.

Great place with helpful and friendly staff.
Nice selection of hats in many styles at reasonable prices.

What can I say. The perfect place to feel like a gentleman wearing their great collection of hats. Staff is very friendly and helpful. I had to leave my hat for repairs which they happily fixed it without charging me and they even shipped it to where I live, since I'm from out of town.

Top notch service and hats!

Just purchased another flat cap. This one for my friend, Jon. My first purchase w Goorin was in San Francisco @ the original store. LOVE their hats!

This high-quality hat shop threw a concert in the middle of the store. It was part of SXSW festival that was going on in the city of Austin. The hats and the customer service are of highest quality. The displays eye catching which adds to the overall funess of the store. Take a visit!