Gordon's Jewelers, Houston TX

Excellent customer service and care!
I took an 18 year old ring (from 2005) and the ticket of guarantee for maintenance was almost completely faded, but the two ladies working there made their best effort and were able to find the very faded number to make my free maintenance valid. They were very very kind and

Great experience at Gordon’s Willowbrook mall. The team of Lou Ann, Lorena and Marcela were great. Lou Ann showed me the earrings for my fiancé and helped with the decision making process. Great employees!
I will be back because of the service.

They “changed the rules” and are no longer able to “get away” with things they once did with their “lifetime” warranties. They also assumed the diamonds in my band were gemstones then backtracked when we asked for a copy of the original receipt. Feels like a complete scam now.

Diana and Lorena were amazing with how friendly, knowledgeable in the merchandise which helped me to entrust them 100%.
I bought 2 pieces of Vera Wang and both of them, assisted me and provided me with what I exactly needed.
Fully recommend this store and I’ll definitely do business in the future because of the hospitality and caring.
Beyond great!

Louann and Lorena @ Gordon’s jewelry were very helpful to us and very pleasant, great place to buy jewelry.

My boyfriend and I were looking for wedding rings and we came to Gordon’s jewelers and we had the best service ever, Lou Ann Baker and Marcela helps us like no one else did and they help us found the best perfect rings and really good price.

Excellent Service from Louann, Marcela and Lorena. Customer Service is unmatched! Will be referring people to shop here.

WE ARE OPEN!
M-F 11-7
SUNDAY 12-6
And yes, we will give you 5-star service!
Our team returned in January.
Please come back and let us know if you have had any issues we can help with.
We want you to know your special moments are what brings us joy, and we appreciate you have allowed us to be a small part of the love you have shared.

I have been coming here for years! I truly love the exceptional experience I get from the workers at this location. Lou Ann makes you feel like family.

Luann was amazing at helping us, took her time and was very patient! We are very very grateful for her!

I appreciate Lou Ann for the second time. If you need to find someone to help you see her. I recommend Gordon’s specifically Lou Ann. We are satisfied 100% or more.

Lou Ann offered me impeccable service. She was so patient and efficient. I will share my experience with my friends and family!

Always a quick, friendly experience here when I bring my jewelry for repairs and inspection. Marcella was very helpful. My jewelry looks like new!

Thanks to Ms. Dianna and Lorena my family and I were able to find a beautiful piece of jewelry. Please ask for these ladies, they will take good care of you.