Grand Travel & Cruise, Sugar Land TX

Food was wonderful. Service was great.
Jay Islam and his team were great to work with and made our travel experience extra special. I will always use him for any travel.

For celebrating my 50th birthday I must say this trip was nothing short of perfection. I want to thank our travel agent Mrs. Jana Banuelos for organizing thiis whole incredible trip. We absolutely loved our El Dorado Sea Side resort stay! It was first class treatment from the moment we arrived until we left which was the hardest thing to do! Jana thank u for making this so convenient for us and absolutely will be booking with you always in the future! The service and all excursions set up through the Lomas agency was phenomenal! We honestly had the best New Years experience and birthday stay of our life! Even though weather could have granted us more sun but that did not stop us from enjoying our time with the dolphins/the Mayan Ruins/swimming with the sea turtles / foam pool party /a Mayan Spa Day /incredible room service/ swimming in Cenotes and bringing a Vegas like show on the beach with a buffet to feed royalty! I cannot be more pleased with all the beautiful memories I made alongside my daughter and I for such a special occasion. Again thank you soo sooo much and we look forward to booking with you again. The payment plan really helped bring this to fruition with everything else going on so thank you! I hope our photos tell a thousand more words!

Very unprofessional. I left 3 messages with Jay about trip to Maui. Never heard back from him.

Spoke with Pepper about wedding trip to Savannah. Never heard back from him.

Jay at Grand Travel & Cruise is awesome to work with and extremely helpful on all aspects of our 10th anniversary vacation to Impressions Moxche by Secrets! From pre-planning, during and after the trip Jay took care of all our requests/needs and made excellent recommendations. This was the 4th time we've used Jay for our Intl Trip (s) and will continue coming back.

Jay was amazing hosting our honeymoon for me and my wife. He even got us an upgraded room with no additional payments! He’s a delight to work with and I would highly recommend going to him for all of your travel needs! He truly cares about his customers and will make sure they have a wonderful vacation!

Jay has been helping my girls' trip with my friends to Cancun for many years now. He also books my family vacations, too! Jay is, by far, the best travel agent you could ask for. He is very knowledgeable when it comes to Mexico, Costa Rica, Jamaica etc. He personally knows and has stayed at just about every resort in Cancun and has many connections at all the hotels. He creates magical experiences for his clients by putting in very special personal touches. For example, when my family traveled to Cancun for our family vacation, he asked me to send him some of my family pictures. When we got to our suite, those pictures were printed, framed and hung up on the walls in the suite already. My family was absolutely floored and amazed at his personal touches. Last year, my girlfriends and I stayed at Live Aqua in Cancun, which is now our favorite resort! He had arranged for us to be treated as VIPs and we were definitely treated as such! At every restaurant onsite, they had us on the VIP list and even the pool towel attendant recognized me by my name before I even walked up to her because she received a picture of our group from Jay before we got there. Now that's VIP treatment, right there! He just has so much knowledge, experience and CONNECTIONS (which translates to special upgrades, favors, magical stuff!) with the resorts in Cancun that he can really help you have the best experience there. I personally recommend him to all my family and friends.

We have been doing business with Grand travel for over 25years… They have always been exceptional and helpful in planning my trips. I will never go with anybody else.

Kareena was my travel agent & she went above & beyond for my husband & I!

She gave us many options of hotels along with excursions! She booked everything from flights, hotel, transportation & excursions, which made the process so easy
Will definitely be booking with her in the future

We went with Breatheless Soul Cancun and we were not disappointed! 10/10 recommend Grand Travel & Cruise

Kareena from Grand Travel is the best travel agent I have ever encountered. She made sure that my birthday trip to Cozumel was a memorable one. Kareena placed small details throughout my solo trip that most people would overlook. During my dinner reservations, I had special desserts made after every meal. The staff made sure I felt at home by always checking in on accommodations. She even placed a “Happy Birthday” banner on my taxi ride to the airport. This was my fourth trip I have booked with this agency and they truly NEVER disappoint. If you are on the fence about booking with a travel agency, have faith that Grand Travel & Cruise will ensure your trip creates core memories. Thank you for all the memories!

My wife and I went to Mexico recently. Jay was amazing took care of everything. We had a blast!

I have known Beth for a couple of years now and she is the BEST Travel Consultant/ Agent I have ever worked with. I reached out to her yesterday, and she gladly gave me her opinions on my travel options and inquiries. Within minutes, I was booked and she was able to not just stay within my budget, but was able to add many perks and upgrades that I would not have been able to do by myself. BETH IS THE BEST! I cannot speak any more highly about her level of care, service, and determination to make sure you have the best vacation ever! Thank you BETH for always providing me with the most amazing trips and memories! I would give her 10 Starts if I could!

As a busy entrepreneur, I don't always have the time to research /book hotels, etc.so I can always trust that my needs will be exceeded when I contact my travel agent Beth (Grand Travel & Cruise). She has planned so many memorable trips for my family and friends, that I just trust her expertise. She gets to know her clients and their taste, and boy does she deliver!

I recently surprised my besties with a last minute birthday trip to Mexico. Beth took care of all the details, from the travel to the room selection. Everything was executed to perfection! The resort was BEAUTIFUL, and my guests and I were so happy with the resort selection, service, and amenities. Oh, and the food? Delicious! The entire experience was flawless, and we were escorted right away to the Xhale VIP lounge upon arrival!

Thank you to Beth and the Grand Travel Team for an amazing time!

What an amazing team, these guys made my euro trip one of the best vacations of my lifetime. They went above and beyond to give me all the vital information about traveling in Europe. They sourced the perfect spots and gave me great recommendations. They hand tailored my vacations to my liking. I plan on using grand travel & cruise for all my future trips. My advice, Ask for kareena.

I had an incredible experience with the best travel agent (Kareena) who organized a memorable cruise for me, exploring various enchanting destinations in Spain, including Ajaccio and Ibiza. The attention to detail was outstanding, and the itinerary was perfectly crafted to show the beauty and culture of each location. From the stunning beaches of Ibiza to the charming streets of Ajaccio, every moment was a delight. The travel agent's expertise and personalized service truly made this trip unforgettable. I highly recommend Kareena & Grand Travel’s services to anyone seeking a seamless and unforgettable travel experience.

Kareena and Jay took care of my entire trip with Virgin Voyage that sailed from Barcelona through Spain and France. They streamlined the entire process. I had perfect connecting flights, logistics from my hotel to the cruise and back. They were readily available whenever I had questions. The cruise itself was amazing. It was an adult only cruise. The service, the food, the entertainment, and the whole experience was so delightful! I can't wait to book with them again.

Our Virgin Cruise was excellent, boarding was hassle free, staff was excellent, dining was outstanding…. We want to thank Jay Islam of Grand Travel, Houston, TX for putting together such a memorable trip.

Jay is such an amazing person and friend. He booked the most amazing anniversary trip for us to the Dominican Republic. The resort was a 5 star resort and so awesome. The service was incredible!

Jay and his team at Grand Travel & Cruise made our ten year anniversary one that we will always remember. My wife's passport was expired but Jay personally took the time and helped us acquire a new passport weeks before the trip. He went above and beyond to help us go through the renewal process. In fact, without the passport, the entire trip wouldn't have happened. The trip itself was like a dream. From the airport transfer in a luxury SUV to the 5-star resort to the special private dinner under the moonlight, to the planning of excursions, Jay was always there by our side to insure our experience was perfect. We were treated like royalty through every step of the way. Although we were in Cancun, Jay made himself availiable via phone and text to answer all our questions and concerns.

You can always book these trips on your own but nothing compares to the top notch service that you will receive by booking your through Grand Travel & Cruise. We have referred our friends and family to book their next vacation through Jay's team at Grand Travel & Cruise and we can't wait to book our next trip with Jay and the team at Grand Travel & Cruise.

Shout out to my amazing travel agent Jay for always planning the most unforgettable vacations! Just got back from Mexico and the resort was paradise in itself. A stunning view, great food and exceptional service. He's been planning vacations for us for over 15 years and he NEVER disappoints. If you're looking for a remarkable, seamless, stress-free experience, I highly recommend Grand Travel & Cruise!