Gregory Ward, MD, Fort Worth TX

Dr. Ward has treated my mom with her hydrocephalus since 2014. Honest, and caring are two things you want in someone dealing with your loved one. My mom has felt so comfortable with him and his team, that when she found out her insurance wasn't going to be taken by his office she immediately got herself on a new plan in the new year. Thank goodness she did, since he just finished fixing her up again! Brain surgery is not something anyone is 'excited' for, but I can say at least this visit I knew I had a knowledgable surgeon that would take care of my mom! Thank you Dr. Ward and Team!

Dr. Ward is very professional, personable and inspires confidence. I very much trust his judgement.

Had back issues for many years due to a car accident. After almost 20 years of pain, I now have much much pain relief. He told me what he was seeing on the MRI and even showed me. He is one of the best doctors I have ever met.

Dr Gregory Ward fixed my neck 1996 or 1997
I had three herniated disks. I have had no trouble with my neck since.
I was in so much pain when I first saw him but since I got hurt on my job I had to get second opinion per my employer. So I suffered 3 months before I told them I wanted Dr Ward to do surgery. After all these years still no problems. He fused the three disks and I have a titanium plate for support. I am so thankful. Thank you Dr Gregory Ward. My name was different then. May need back surgery in future. This is the doctor I wilL choose if that is needed. ️️️

II had to wait 2 hours in waiting room, then Dr. Ward spent about one minute with me. Not helpful with answering my questions. Not helpful at all. Also, the office staff was very unfriendly. Overall, a bad experience.

I am in pain and suffering so much that dr stated I need surgery took prescribed medication for 4 days doesn't work can't even get out of bed called doctors office they called mr back only to tell mr that I was just going to suffer that the doctor wouldn't prescribe anything stronger the pa stated that I was getting t 4 but I'm only getting t 3 and if I'm hurting now what's after care going to be like I'm very disappointed I've missed 2 days of work not to mention the fact that I can't care for my child in too much pain wow thought that doctors were supposed to help not torture their patients

I agree with some comments about the admin staff leaves something to be desired but as for Kristin and Dr. Ward they are a tremendous team. I know being in the front line as admin is not an easy job for a highly sought after Doc, however, most admin professionals are better equipped to handle difficult and potentially tragic situations than others. Some admins not well educated in soft skills management or people skills. Empathy and understanding are not taught, you have it or you don't.
This is sad that Dr Ward and Kristin can get a bad rap because of some rude and unprofessional staff. I hope future commenters will let Kristin or the Doc owner know so they help resolve complaints and eliiminate the risk of low ratings caused by dislike of office staff. Drs. Can't fix something they don't know about and Office Managers don't always think about how their staff affects a Dr rating on these reviews. I understand because my husband and I lost faith in a GP after 4 medical clerical mistakes by his staff.

Let us do right by the Doc Ratings should be allowed for clerical staff, or professional staff-doctor or other.

Don't down rate Dr. Ward because of the admins. Let appropriate staff know of your bad and Good experiences.

Maybe God picked Greg Ward for us in our emergency.

Sue Ellen Bodenhamer MS, BS, 6 Sigma

sueellentrout@gmail. Blue Bodenhamer, MBA, MS, BS, BA of Texas

I like. Dr.ward and Kristin but there other staff are so rude. I called several times even whent up there. I know something not rightvafter having surgey last week i called cuz i started spitting up blood and my arm was going num when i called lorri picked up th phone she aas and a rush and gess kind of tires of me are something but she was rude disnt let me finish talking and justvhing up the phone makea me worry if i need ro find another doctor are what

I did not get to see Dr ward but I am giving one star because of my bad experience with his receptionist. When I called to make an appointment, the receptionist asked me all the personal and insurance informations. She then says she only has one opening before the year. In order for me to get that spot, I need to get my primary doctor to fax the referral, MRI report and clinical note ASAP. If she doesn’t get those papers soon, I would lose the spot and I could not get appointment until the mid January. I made great effort to have my PCP to rushed to get all those items faxed to her. When I called to check if she had received, she states she is too busy to check. She will let me know later. She called next day only to tell me that Dr. Ward is not provider for my Insurance. I went through all theses for nothing? I was pretty upset about whole situation. If they don’t accept my insurance, why didn’t they tell me in the beginning? Why did she made me to get that referral letter, mri report and my pcp clinic notes faxed to her in such rushed manner? She wasted my whole two days. If Dr. Ward’s office staff is this bad, I don’t think I can trust Dr Ward to operate my neck.