GTO's Alignment, Balch Springs TX

I took my truck there to have the pitman arm replaced in the and front end alignment is worse now than it was when I took it there and they say that it's something to do with the steering gearbox being worn that's not the case I would not recommend anybody taking anything there hell I wouldn't even take a bicycle there

These people stole parts of my car and claimed they were never in my car to begin with. How do parts randomly go missing? Thieves.

Do not take your vehicle to GTO Alignment. This shop only cares about taking your money and not customer satisfaction. I brought my vehicle in to get check on a shaking issue and they charge me $500 and they didn’t fix a thing. My car still shakes the same way it did before I brought in. The sad part is that when I went to pick up the car I wanted to test it and they didn’t allow me. The guy there Roberto (owner) kept saying to me that they don’t play guessing games when they fix the cars and that my car was fixed- he said this in a very arrogant tone. Eventually I end up paying him and to my surprise when I went for a test drive, nothing had change. My car still shakes so I ended up leaving with the same problem and paying them $500. I sure they never took the car for a ride to actually see what was wrong with it. Don’t t waste your time and money with this shop. I would give them a zero if I had the option.

This place is horrible they sell cars that have been in a a bad reck that they fixed they try to charge u the full price as if it was a brand new car the managers very rude don’t not buy a car from here I repeat do not buy your car from here it’s a bad idea they do horrible maintenance service on there cars

Brought my car to get mufflers installed and didnt get anything done to it.his mistake and then wants to not do business.told me my car was ready and jus to get Here and find he didnt do the work after all

I came in for A/c services and the guy, after look at my vehicle told me is just the a/c fluid that is to be added and some cleaning. I ask him if anything was wrong, he said no. When he was done in close to 30mins, he charge 65 dollars. I didn't leave his park lot an a/c was not working. Told him, he said l should run for the a/c to come on. It never did, took back the car to him, and he refused to give back my money scanner. Beware of GTO garage.

El peor lugar para ir llegue por alineación de un beetle y resulta q quería q cambiará amortiguadores y control arm porque si no el alineamiento no se podía hacer, no confiando en eso fui a consecionario de Volkswagen y resulta q todo estaba bien no necesito nada de eso al final los de GTO solo me sacaron 20 dólares disque por el diagnostico, ladrones quien sabe a cuántos no se la han echo asi.

The worst place to go came by alignment of a beetle and it turns out that I wanted to change shock absorbers and control arm because if not the alignment could not be done, not trusting in that I went to a Volkswagen dealership and it turns out that everything was fine I do not need anything from That in the end the GTO only took 20 dollars from me for the diagnosis, thieves who knows how many have not done it like that

Worst customer service, not professional at all. Came up with every excuse as to why the vehicle was not ready. Not happy at all.

Took my truck there 5 months ago or so for an alignment and had to buy almost 500$ worth of parts fair. But i took it last week for another alignment and the same guy that did the first job pointed at the new parts that he told me to buy and said i had to replace them and this time he said id be around 700$. Oh and the fact that you have to approach them to get service should say alot about them.

DROVE A HOUR HERE & THEY QUOTED ME A PRICE OVER THE PHONE & THE OWNER QUOTED ME ANOTHER PRICE DO NOT RECOMMEND THIS PLACE THEY DO NOT CARE. DO NOT DO BUSINESS I SHOULDVE READ THE REVIEWS AT FIRST!