Guarantee Jewelry, Midland TX

I had a diamond band I wanted to sell. I had bought it from Jared in El Paso May 31st of this year. I paid for a lifetime plan that was supposed to include resizing. However they wouldn’t honor it (even with receipt) because they couldn’t find me in their computer system. Ray was very honest about my ring and what he could offer me for it & why. He gave me suggestions on what to do with the ring in the alternative so that I get the best deal for me out of the situation. He treated me much better than Occasions did yesterday. I think I just might have to talk to Ray again the next time I’m interested in buying diamonds.

Ray is amazing at creating the exact jewelry piece you desire. Very communicative and considerate of your specific requests. Our family will keep using him for our jewelry needs. We highly recommend him!

My experience happened early summer. I dropped off a bracelet on a Monday and was told It would be ready by Wednesday, 3 weeks later I went to picked it up because: “it wasn’t ready, he forgot, he was out of town” excuse after excuse. Anyways, when I got there the lady showed it to me and it looked fine from far away I trusted them the bracelet was fixed. A few weeks later when I was going to wear my bracelet I realized it wasn’t fixed, totally my fault for not checking closely right then, lesson learned. Hope they enjoyed the $ I was charged. I just decided I didn’t want to deal with them anymore and took it to Occasions Fine Jewelry they fixed it for me really fast, with better customer service and for less amount of money!

I love this place with all my heart.
When people look at my wife’s wedding ring they know without a doubt someone loves her and that Ray Scott is one of the finest Jewelers in the world!

Highly recommend! They have the best customer service and do the best custom jewelry in town! They put their heart and soul into everything they do and that’s hard to come by these days! Y’all go check them out you will love them!

The couple that owns it are very sweet and helpful! The custom jewelry is so beautiful and unique!

Great customer service, super friendly and sweet especially the lady at the front counter. Would highly recommend.

Ray went out of his way to make my engagement ring fast (for my finance). Ray is the best!

Not professional The old lady at the counter was very rude and talked down to my wife. Very poor person Miserable people shouldn’t be in customer svc

Very nice jeweler. Small store but has or can get just about anything you want. Great prices and custom made jewelry.