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Guillermo's, San Antonio TX

Address 618 McCullough Ave, San Antonio, TX, United States
Phone +1 210-223-5587
Hours
Monday11:00am-9:00pm
Tuesday11:00am-9:00pm
Wednesday11:00am-9:00pm
Thursday11:00am-9:00pm
Friday11:00am-10:00pm
Saturday11:00am-10:00pm
Website www.guillermosdowntown.com
Categories Italian Restaurant
Rating 4.2 29 reviews
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Italian Restaurant Guillermo's reviews

29
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Eddy
July 04, 2021 4:56 am

Great service, they accommodated our large party and attended to us often and drinks never went empty! Food of course was amazing and portions well worth the price!

Susan
June 01, 2021 7:21 am

If you want to pay for tap water, this is the place for you! We were bike riding and although there was no bike rack, the staff was more than accommodating in providing a safe place for them to be left while we ate. It was to be an hour wait for the table so we went to order drinks at the bar where we were met with what seemed to be a sour bartender. We asked some questions regarding the beer available and, with his stellar customer service skills, he mumbled a few words under his breath & appeared as if our question was such an imposition. We decided for two vodka and soda which, as many know is carbonated water. We were charged $14 for the "club soda" part of the drink along with $6 for the vodka. Given this odd/excessive charge for carbonated water, i simply ordered a double vodka on ice once we were seated. Waitress asked if I wanted water to which I indicated I did, as did the rest of everyone at the table. At the end of it all, we were given a bill that included two $3 charges for the vodka as well as $7 for my water. We asked the waitress what that was about and she seemed baffled and said she'd speak to the manager about the charge. Surely this wasn't the first time someone has complained about being the only person at the table charged for tap water. The manager came over and indicated it's just how it rings up when a drink is ordered & they need to "fix it". She indicated the vodka should have rang up at $5 each versus $3 each so she reduce my water to $4 instead of $7. So I guess things don't ring up as they should and if you complain about being charged for water they'll increase the price of the liquor. Odd too given another person at the table ordered a margarita and wasn't charged for water. I've had drinks here before and have never been charged for carbonated/tap water. I guess they just make/change things up as they go now? I don't write many reviews but this was just too ridiculous not to share. Needless to say, i don't want to be charged for water and therefore won't be going back.

Vince
May 31, 2021 7:43 pm

As a Chicago native, finding good Chicago-style pizza in SA ain't easy. Guillermo's does an excellent job. Crust is delicious and they are very generous with the toppings. We will be back.

Abigail
May 13, 2021 3:25 pm

It was great! The pizza was so delicious n also the lasagna n spaghetti. Recommended 100%. Great services n their micheladas are the bomb, yummy

Dana
August 16, 2019 2:06 am

Highly recommend this place! Great atmosphere, attentive staff, excellent food! We had a burger and salad, both were delicious! Thanks so much.

Amber
July 16, 2019 8:48 pm

This place could be a 5 star however. EVERYTIME we come here we have HORRIBLY RUDE service. It's a shame because the food is great. But with the rude staff it just puts a damper on our evening every time and we've been going here for a few years now, everytime hoping the service has changed because the food is so good but no, disappointing every single time! This time it was a server named Hector who was rude to us the second he came up to our table. So sad.

Beth
July 16, 2019 7:44 am

Fairly new to the San Antonio area but this was one of the first restaurants we tried and we were not disappointed! Their sandwiches are amazing (I get the steak and cheese. You can get it with fries or one of their salads, both are great). Their customer service is always on point! The history of the building is just a plus. Highly recommend this restaurant!

Ed Pope
June 23, 2019 2:09 pm

Detached service. Most of the servers had attitudes. You have to walk to get your drinks in another building. The service is Dr. Jekyll and Mr. Hyde. Sometimes it's great and sometimes you just want to go to McDonald's. A bit overpriced as well.

Stefano
June 22, 2019 8:27 pm

Laidback and friendly place with outstanding food. From the appetizers to the desserts the quality is top notch. I have been coming to Guillermo’s for several years and I have always been impressed by their food and friendly staff.

Chris
June 06, 2019 7:45 am

Food was great this is a great place to have a small get together we played $20.00 a person and had pizza, pastas, salad and sandwiches. Alcohol is separate but the private rooms with it's own restroom was very nice. Had our own server which took excellent care of all our guest. I would recommend this place for any small get together. Easy access located in North downtown.

Edward
October 18, 2018 9:56 am

Always great to eat at Guillermo's Restaurant.food in my opinion is made with love. Food is always fresh tasting, portions are good, and are priced in line with mainstream restaurants that aren't as good tasting. Service is very nice, and the staff meet your needs, and more. Will always visit Guillermo's Restaurant when in the downtown area.if you've never tried it get a move on you'll enjoy it.

Amber
October 17, 2018 11:34 pm

This Place For Lunch Is Amazing! They Have This Amazing Lunch Special & Its A Decent Portion Size. The Bowtie Pasta Salad Is To Die For! It's The Best Salad I've Had EVER!

iHad The Chicken Alfredo Casserole For Lunch With A Mangonada Margarita

Joshua
October 14, 2018 12:13 am

I had made a carry out order with two burgers cause I told my girlfriend y'all had good burgers. Unfortunately my burgers were super dry and tasted bad.

Beth
October 13, 2018 6:37 am

Best pizza in town. Very quaint and cozy. Our service was wonderful. But I enjoyed the Margaritas most. Nice environment and fun place.

Jerry
October 09, 2018 2:50 am

This restaurant was great.had a going off to college with our granddaughter.food was outstanding, heard no complaints from anyone. Had a party of 15.we're put in the "haunted house" area.service was outstanding as well. Will definitely go back and prices were not out of range.

David
September 21, 2018 1:31 am

The chicken caesar sandwich on ciabatta bread was off the chain, the cold bottle 2xx beers were iced like cold ice cubes, our bartender even though it was close to closing time, took our order with no hesitation, thanks guys, and we didn't stay long considering it was closing time, but we always go and have a blast

James
September 14, 2018 4:43 pm

My previous visits was excellent, but yesterday I was not totally satisfied. It was to hot inside while waiting and my food didn't have that same taste.

Jason
September 12, 2018 4:47 am

Great food and great margaritas! They were kind enough to hold my reservation for 12 even after we ran late! Excellent service, check them out!

ruperrdz
September 11, 2018 7:53 pm

If you like avocado and a touch of chipotle this is a good place to try the Chef Mando Pita, it comes with the bow tie salad, don't forget to ask for their home made italian dressing, it's a bomb!

Jose
September 08, 2018 9:33 pm

Great food, service, amazing happy hours and friendly staff. I will definitely be coming back on my next visit!

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