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H-E-B plus!, San Antonio TX

Address 8219 Marbach Rd, San Antonio, TX
Phone (210) 673-4900
Hours 6:00am-11:00pm
Website heb.com
Categories Grocery Store
Rating 3.8 21 review
Nearest branches
H-E-B — 368 Valley Hi Dr, San Antonio, TX, United States
H-E-B plus! — 10718 Potranco Rd, San Antonio, TX
H-E-B Grocery — 5601 Bandera Rd, San Antonio, TX
H-E-B — 14325 Potranco Rd, San Antonio, TX, United States
Similar companies nearby
Walmart Neighborhood Market — 1515 S Ellison Dr, San Antonio, TX

H-E-B plus! reviews

21
Sort by: date highest rated lowest rated most helpful
Amy
February 25, 2022 7:45 am

Some of the best fresh tortillas in town, besides grandmas! Decent meat selection. The line are horrendous, it would be nice to see all lanes open when they get busy, peak hours. Prices are fair.

Janet
February 14, 2022 1:16 pm

This was my first real visit at their cost plus store. Was very surprised at all the things they sell that you don't see in their regular stores. It's truly a one stop shop. I love it

Ruby
February 13, 2022 5:40 pm

I love this HEB I feel safer lots of security. I wanna give shout out to the bathroom cleaner they work hard to keep the bathroom clean, sanitize and fresh keep up the good work. Respect

Jamal
February 08, 2022 3:53 am

Great shopping items, store clean great shopping experience. Downfall could be a bit brighter inside, also could use more cashiers during important times. (After work, church, school, & lunch break.

Miss
February 04, 2022 1:32 pm

Clean store well stocked friendly employees smaller store than most and some times during busy hours it can get a little crowded but if your going in for a few quick items this is a good spot to stop if your not from the area I'd say go ahead it's not that bad it's just your neighborhood friendly home store

Yvonne
January 28, 2022 4:23 am

Employee was able to direct me exactly where my item was in the store. Glad he knows his store because I was in a hurry.

Chris
January 18, 2022 5:45 pm

Crowed good selection of veggies and fruit. But, I've been here at least 4 times in the last week and found it hard to get any help looking for different items. The one time I was able to find an associate to help he seemed barely interested in helping at all. Whilw walking away mumble where I could find what I asked was actually not where he directed me to. A customer actually helped after over hearing me ask this quit rude associate a question. Its a large busy store with lots to choose from. I wish they had a bigger vegan selection. The vegan stuff I did was kind of scattered.

Veronica
January 15, 2022 9:02 pm

I like this heb because everything is fresh. Vegetables, the food at the bakery and the meats. And they have everything I’m looking for. Unlike the other heb stores. But when I’m in the area I do stop here to shop.

Elsa
January 03, 2022 5:57 pm

I was charged $79 for Tabasco hot wings. Not only did I not buy wings, let alone $79 for 6 wings. Good thing I was still at the store when I looked at the receipt, so I went back and spoke with Lauren (manager) but I had to wait for them to research it. The manager said there's a glitch in the system that creates "ghost" charges and there's nothing they can do. She told me to get in line in customer service because it was "faster" than her helping me. There was a long line in customer service. If that wasn't enough, the manager had the audacity to be rude when I told her that I need to pay attention to receipts from now on, she said, "well most people find the mistake before they pay" I had ice cream and needless to say that was completely melted when I got home.

Tammie
January 03, 2022 1:35 pm

The customer service people were great, but I bought $35 worth of the most FLAVORLESS sushi I've ever had, in LIFE. The sushi at the 1604 and Culebra has some of the best and I've had sushi from a few other locations, but this was by far the worst in LIFE.

Denise
November 30, 2021 8:08 pm

Had to take my brother to HEB. They where great there he needed something removed fron the top shelf. And they got it down for him. If I'm ever on that side of town I will go there.

Marilyn
November 30, 2021 7:40 am

Super crowded" and not so clear looking.got to be one lowest HEB children's running around in the store see one kid opening food item product start eating out bag!?

Felicia
November 24, 2021 4:22 am

It's my neighborhood H. E. B love shopping here. I've formed friendly relationships with some of the employees. In the store from the head supervisor's, pharmacy, bakery and cashier's by name. Great place to shop love doing curbside. After having a long day of working.

R.Shadow
November 23, 2021 6:38 am

I like living where I live because HEB is literally 11 minute walk from my apartment complex. Most of the time the customers are okay and most of the time the employees are okay. Also most of the time they have a security guard standing around walking around keeping an eye on things that makes me feel safer. I've only had maybe two bad experiences in the year and a half that I've lived in this area. I like the fact that they have the big circle of soups but they do not have broccoli cheese soup out enough mainly it's menudo and tortilla soup. And the broccoli cheese soup that they have on the shelf in the cold section is not the same no matter what they say. I always go in when I can and get the broccoli cheese soup and single sliced cornbread. They have good deals on lots of items in the store. They say that masks are recommended that if you were vaccinated you do not need them, but I would wear one anyway because somebody could just not be wearing one and not be vaccinated I just do not take that trust that's my two cents. I'd rather be safe than sorry. I like the fact that they have these coupons that you can get whole meals and get stuff free and really comes in handy when you do not have SNAP benefits and live paycheck to paycheck.

Amber
November 22, 2021 5:50 am

My visit started off a little stressful. I was there to pick up a cake and also had a balloon blown up. As I was walking out, the balloon fell off the ribbon. The employee didn't tie it tight enough. I smashed my cake as I tried catching the balloon. I went to the floral and the employee who tied my balloon wanted to charge me again for helium. I then told another employee what happened and she got my cake fixed and got me another balloon. Thank you so much Sarah for saving the day! This girl deserves recognition.

Chroma
November 19, 2021 7:42 pm

Got my turkey couldn't find 20 lb one I settled for 24 lbs. They seem too have enough right now but they won't last so go buy your turkey if ur having Thanksgiving turkey. HEB usually has what I need, pretty cool and easy to find stuff. My one beef is people who r on there phones and crossing cross walk

Barbara
November 06, 2021 1:24 am

Stopped in HEB Plus to get my Flu Shot an my Cobid booster. Only 1 person ahead of me it was fast service. Then I had time to shop an pick up our favorite ice cream. We love the HEB Creamy Creations Chocolate Fudge an Vanilla. You can't beat it, an a great price. Everybody in my family is now hooked it. Buy 1 an try it you will go back for more. We no longer buy Blue Bell!

Jessica
November 05, 2021 6:08 pm

Best HEB PLUS All Your Needs & Wants Are Here. For the most part they have Great, Terrific, Informed Employees just a couple bad apples but otherwise IRA is the BEST. Very Family Oriented. My HEB PLUS = My Heart = My HEB PLUS Family XoxoxO

Aye
November 01, 2021 1:45 am

Just some marbachians in there natural habitat thats all nothing crazy in the am hours actually very clean and well stocked good variety of sushi

Collin
October 31, 2021 1:42 am

Absolutely unacceptable wait times in line, they have 14 registers but only open about 4. Overpriced, too. The pre-made meals are usually $10

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