Harlen Johnson Heating and Air Conditioning, Dallas TX

Harlan Johnson’s technician, Steve, was great! I can always count on him and HJ to give their honest opinion and to do their best work.

Christopher G was very competent and professional. He took time to thoroughly troubleshoot to identify the problem. He was a great help in getting the problem resolved quickly. I couldn’t be more pleased with the service.

Oscar Z was very helpful and thorough. He explained everything and answered my questions in a clear and courteous manner. Overall, working with Harlen Johnson was a very good experience.

All parts of the job were done with professionalism. From the bidding process to the work, their people were friendly and thorough.

Chris was very knowledgeable and was willing to explain what he was testing and the results. For the first time I feel I have found an excellent company to service my HVAC system. Absolutely recommend them.

Tech Steven Kotera diagnosed and repaired my heater. He was professional and knowledgeable. What I appreciated the most was that he clearly communicated with me about the issue and what was needed to fix it.

Oscar ans team did a great job getting my furnace in tip top shape for the winter.
The ducts are sparkling clean and a few other minor fixes.
Definitely recommend these guys!

Thank you
Jim

I’ve always had outstanding service from everyone with Harlen Johnson! Steven, my technician, did a wonderful job, was very pleasant, polite and professional! I’ve been using Harlen Johnson for almost 15 years and they also installed my current HVA system 10 years ago!

Charles Moshier came to my home last summer and also the summer before to repair a 21 year old Carrier air conditioner. He was able to quickly diagnose the problem and repair it. This past week Charles was very helpful with seeing if he could do some repairs to my 24 year old Carrier furnace in my attic. He almost immediately spotted the broken part, took a picture and put in an order for the replacement. When Charles came back a few days later with the complicated part, he worked for a few hours, trying to install it and finally called Carrier, who said that it was a similar part, but they no longer had the exact part for a 1999 furnace. I had told Charles that I am 82, living in a 1937 “tear down” house, and did not want to buy either a new air conditioner or a new furnace ; and Charles knowing this said he would try to modify the new part to fit in my 1999 furnace. I am sure Charles could have accomplished that because Charles is smart and determined, besides being friendly and kind!
But all of a sudden it dawned on me, what’s going to break next, without a replacement part available?
I asked Charles if he could quickly arrange for me to have a new furnace installed “TOMORROW”; not believing that would be possible. But before Charles left my home, he had all the details worked out, and we agreed upon a very fair price. The next day, yesterday, my new updated furnace was installed, and it is working beautifully; thanks to the hard working, friendly, intelligent team of Eric & Diego (old house, tight spaces).
I have been a loyal customer of Harland Johnson’s family run firm for 35 years. I have always been please with all the various employees over the years; Angie (who keeps things running) ; especially with the oldest son, now retired, Lee Johnson; and recently, very pleased with Charles Moshier.

What a great experience… Steven was professional, polite, helpful, knowledgeable and absolutely the best. I can’t say enough nice things about this super young man! Harlen Johnson should be very proud to have Steven represent your company.

Chris went above and beyond to fix my heating problem. He thoroughly checked my systems and gave recommendations to keep my system from going down again. He was very professional. I highly recommend Chris and Harlen Johnson Heating and Cooling company.

Ty was fantastic in his explanation of their processes in take the mold out of my kitchen area.
The whole experience was wonderful.

Charles was very professional and made a very precise assessment of our heater and had good recommendations!

Tyrece Gray was very polite and made sure he came in with clean feet. He did a great job and offered a plan for continued support. I’m very pleased with him!

Chris did a most thorough check up on my system today. Super knowledgeable. He taught me so much I didn’t know or understand about my unit. He was very patient in explaining how things work to me. I’ve always found that any technicians Harlen Johnson has ever sent out are all of the same demeanor. Chris should be a highly valued employee for sure. He definitely knows his stuff!

Very professional, very fast, very honest, and left my house very clean too!
I highly recommend Harlan Johnson for all your a/c heat needs.