HCC Office of International Services & Programs, Houston TX

The front is a little bit rude. Her attitude changed immediately after I repeated my question 3 times just because of her soft accent. I clearly can hear her *sigh* breaths on the phone

Very rude service. A guy (black one) started yelling at me when I asked about DSO hours. Very poor.

Worst telephone operator!
He fights not speaks and if you ask what's his name he replied "I am telephone operator. "
No name wow.

I called them to ask about my problem. Instead of explaining and guide me what to do, they just got mad and yelled. I mean wth? Complaining why i didnt know those information which i have never ever ever got into. Sad staff. It happened so many times but this time the staff is acting way too wrong

Worst experience ever. I’m not trying to discriminate anybody but those vietnamesse who work in the front desk think like they’re everything or own the HCC while they’re still international students like others. They have to know how to deal with customers with a better customer service. People go there because they need help, so if they are asked questions kindly they need to answer nicely with helpful ways not in a rude way. It doesn’t matter if you are international student, resident or citizen. At the end, we all HCCs. I personally don’t feel comfortable to go there