Helotes Medical Clinic
Address | 12002 Bandera Rd # 111, Helotes, TX, United States | ||||||||||
Phone | +1 210-695-9002 | ||||||||||
Hours |
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Website | helotesmed.com | ||||||||||
Categories | Medical Clinic, Dermatologist | ||||||||||
Rating | 4.3 17 reviews | ||||||||||
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Helotes Medical Clinic reviews
17Honestly this place sucks the staff is extremely Incompetent. And although it's a walk in they will turn people away. They never fill my medication my doctor Prescribes me.
I have been seen here for over a year, and the staff is great. But my health has still gone downhill, and I have had to apply for disability and state benefits. But I have found out that this adult and geriatric practice will not fill out anything for ssi or state benefits. But do take Medicare and Medicaid for payment. I am very disappointed in this practice. Especially since I had mentioned several times during visits that I would be applying for benefits.
I recently became a patient at this clinic. The staff is wonderful! However there is a serious issue with the phone system that needs to be resolved immediately. It has been going on for at least 3 weeks. No matter what time you call you will be forwarded to the after hours answering service. I have not been able to get thru to the office. Unfortunately I am only able to get thru if I drive over there.
What a breath of fresh air! My experience with NP K. Edwards has been excellent. Her professionalism and kindness are evident the moment you meet her. She isn’t in a hurry and she listens. There is an air of genuine concern and care that she exudes. She doesn’t talk at you, she engages with you. If you are looking for a professional who can deliver genuine, quality care, sprinkled in kindness, both my husband and I highly recommend NP K. Edwards.
Always a great experience with Kelly Edwards the NP. It’s nice to have a doctors office to go to where they truly listen to you. Thanks for taking exceptional care of me and my family.
Best customer service I have ever seen in a clinic. All the staff is very friendly and helpful. When you need referrals it gets done quickly. Kelly Edward's is the best, she listens and doesn't make you feel rushed. I highly recommend them. She has helped me with many issues getting through "The system". They just take the stress out of health care.
Customer service in this office is amazing. Each and every staff member will go out of their way to help. Dr. Arizmendi, NP Broom and NP Kelly take the time to listen and ensure proper care is given. I absolutely recommend this office to all my family and friends!
I have been a patient here for 6 years now. The staff is professional, and the practitioners really take the time to listen to you. I have even recommended this clinic to friends and family. They are a great team.
Great location, reception is friendly and Dr. Kelly Edwards was attentive and professional. Their facility is clean and very welcoming.
The staff here are absolutely phenomenal! You can really tell the Doctor and the two NP’s really truly care about their patients. Everybody takes care of you and listens making sure you are getting the care you need.
I have been coming to Dr. Arizmendi for the past 9 years. I highly recommend them, the patient care is amazing. Staff always makes you feel welcomed.
I really reconmend this Clinic, The NP Kelly Edwards she is never to busy to answer all of your questions, very professional an caring I will give her 5 Stars.
I’m not a big fan of Dr visits but I have no problems being seen by NP Kelly Edwards. She makes the visit enjoyable, I feel like she takes her time and actually cares for my well being. I would highly recommend her when booking an appointment at this location.
I am a nurse and I know quality care. This practice is professional, knowledgeable and their customer service is excellent. I've been with them for years and I always feel heard during my visits with NP Kelly Edwards. She has excellent bedside manner and always makes sure to address all my needs.
I see Kelly here, she is absolutely the best. I feel so comfortable here vs other doctors I’ve had! Highly recommend
NP Kelly Edwards is very kind, professional and caring, she always answers all my questions and cares about your well-being. I give her five stars!