Helzberg Diamonds, Fort Worth TX

The store manager, Cedric, is amazing. Every time I go into the store he is absolutely as professional and polite as can be. Many times he has gone above and beyond my expectations to help me. His knowledge of the different designs and fittings for all jewelry is top notch. I would/will continue to come back because of him and I will always refer my friends and family to this man. Thank you Cedric for being the professional you are sir. It is definitely my pleasure!

I went in with my fiance to look at wedding bands and Cedric took care of us so well! He helped us find the perfect custom wedding band super quickly and efficiently. His service was polite, friendly, and professional. It's people like him that make me happy to be doing business with Helzberg! Thank you, Cedric!

I came In with my husband to look at new rings for our anniversary and we couldn’t be happier with the service we received from the assistant manager Cedric he helped us put together everything we were looking for, be sure to ask for Cedric when you visit!

Tammikka and Denise were amazing! Super friendly and helpful. Wouldn’t have found what I wanted without their help Morganite w/ Diamonds. I love it!

Great service. Always gets my wife's rings sparkling clean. And really helped with repair on her band with cracked diamond.

Tammikka and Denise are amazing people who care and will help you with anything that you need. They were so helpful with everything from financing options that are easy to get and jewelry that you want but thought you couldn’t get

Amazing service and very knowledgeable! Thank you so much for all of your help after all these years!

Purchased and maintained a $5k ring over 10 years ago. Brought ring in to have center stone replaced with an emerald. We wanted to remain loyal to Helzberg. Upon picking up the ring my husband specifically asked if we needed to purchase a new maintenance plan or if the original one we bought covered the new setting and stone. The assistant manager stated it was covered and no further purchase was needed. Less than a year later the setting bent and the stone was lost. Spoke to 2 different associates that couldn’t even find the transaction in the computer. Left 3 messages for a manager. Finally contacted corporate. We were told we could come purchase a new maintenance plan and they could possible replace it. Between the shoddy work (There is no excuse for a stone to fall out in less than 12 months) and the failure of Helzberg to do the right thing and fix it we have decided to take our $$ and loyalty elsewhere.