Hendrick Regional Laboratory, Abilene TX

I rarely write a review but I fell this needs to be out there. I had United healthcare at the time. Had I known they weren't fond of this insurance I would have gone elsewhere. $3,000 dollars later which my insurance covered $2,000 I'm left with $1,000 dollar lab work. I called them cause I was sure there had to be a coding issue. No coding issues. They refused any attempt I made to come to a compromise in the matter. I'm putting this out that it may help others make a informed decision before getting taken to the cleaners

Stuck 4 times and still didnt get it done. Now have to go back

This is the first review I have ever left for anything, but one that needs to be written.
My wife had blood drawn for just one simple test that at any other lab would cost $50-$100, but we went to Hendrick because it was conveniently located downstairs from her doctor. Hendrick charged us $863 for this one test. Unbelievable! Our insurance covered half of the cost, but now we are stuck with a bill of over $400 for a test that runs for under $100 anywhere else.
If you have the choice, go somewhere else in Abilene to save some money.
*I understand that insurances differ on the amount they pay out, so your experience may be better, but you should definitely check ahead of time to make sure*

DO NOT GET YOUR LAB WORK DONE HERE! They overcharge big time. There are much cheaper options here in Abilene. My wife waited for an hour there even. We were floored when we got the bill. I have a few co-workers who have had the same experience. Unfortunately I was not able to warn my wife before she went there. Her doctor wanted her to do some follow up labs in the weeks after. She found a lab over by the mall which charged her over TEN times less than Hendrick did.

Needing to get a flu test and they have me with babies and older people who are there for different reasons. The wait is two hours and customers service is horrible.

Staff is super friendly and they are pretty quick. I was in and out in 30 minutes. Results came back super quick too. So overall I would recommend to anyone.