Hesse air conditioning and heating, Plano TX

Steve was able to find the problem, diagnose it, fix it, and even find another problem that three other HVAC techs hadn’t been able to diagnose correctly. He’s honest and great value for the $. 10/10 would recommend.

I'm very pleased with Hesse. I compared several air conditioning contractors and decided to pick Hesse after originally contacting them as a second opinion check. I was impressed with the inspection; the subsequent discussion and I selected Hesse to replace the two A/C systems. I've waited two plus months to review the work and both units to see if there would be any problems. I have found no issues since the systems were installed in mid-July. The installers arrived on time, worked fast in 105-degree heat, cleaned the work areas, and took away the old systems. The house has been cool since then. The price was competitive and also included replacement of the heating units, which some other company proposals did not.

Steve came out for an emergency repair. Got our AC running again in this crazy heat. Honest, small business owner. Would recommend to family and friends.

I cannot recommend this company enough. They are super responsive, professional, and so very honest. They do not try to pressure you into buying things that you do not need, and they quickly fixed my broken a/c unit in the middle of the horrible heat wave. They are knowledgeable and informative. They will be my go-to company from now on.

We had been out of town and came home to fine. We had no air conditioning in our house. Evidently our Freon had leaked out and the compressor had continued to run and was no longer working. I contacted the company I usually use and they came out and gave me a timeframe of three weeks away. I then looked at Better Business Bureau and called Hesse Air and Steve came out immediately and confirmed I needed a new outside unit. He quoted me on the spot, had the unit ordered and he was there the next day to install. We will definitely be using this company again going forward.

I've had them install 3 AC units as well as a Furnace and thermostat. They had just installed a new AC unit at My dad's house that I was remodeling, 3 months later it was stolen. It was the middle of the summer and we were trying to show the house. I called them and let the owner know what happened and we had a new unit within a few days.
They have always done what they said and in the time they stated as well. Very professional, friendly and knowledgeable.
I recommend to everyone needing heating or AC work.

Hesse Air Conditioning does excellent work, it has been a few years since my installation was completed and all is well. On the one occasion I had to contact Hesse Air Conditioning about filter replacement procedures I received quick and easy to follow instructions in response.

Steven Hesse is the only call you need to make. He is here for you and truly fair, honest and knowledgeable.

Steve, the owner, is awesome and a nice fella. He answered my phone call, answered my questions and then went the extra mile to find the part I needed that was out of stock online. Then he came and replaced it $900.00 cheaper than the other company that I had originally hired. I’ll definitely be using Hesse A/C in the future.

Hesse Heating & Air
You won't find a more responsive, reliable, and reasonably priced Heating and Air Conditioning company than Hesse.

My 20 year old heating system was on its last breath, and I knew it. I called three different local companies.

Two of them had me shoot photos of my old system & text to them. Then they gave me verbal cost quotes over the phone, but their prices seemed high, were for lower tier brands, and they wouldn't tell me the size of the system they were proposing (other than that it was equivalent to my old one.)

Steve Hesse instead came to my house (within an hour of my call), evaluated my system condition and size. He noticed that the A/C part of my system was newer & could support more blower capacity.

He then told me exactly the size, brand, features and warranty of what he would install.
Then he gave me a price that was $800 less than the others, including a multi-speed blower, higher CFM (better air flow), and a larger, heavy duty filter unit.

I accepted his offer and, within 1 hour, his crew was here to remove my old system. They covered all my flooring with heavy, protective tarps and, went to work. An hour later, as they were loading my old system in their truck, Steve pulled up with the new one. Less than 3 hours later the new one was in, running, and they were on their way out the door!

Now, you wouldn't know they were ever here, other than I now have reliable heat, much better air flow in my front rooms, much less system noise, and I saved $800.

Call Hesse Heating & Air to get treated really well.
Mike