HG Contractors, Inc., El Paso TX

Excellent work. Great customer service helped with the insurance claim and the entire process. Highly recommend

This is an A+ referral for HG Contractors.
I was referred to the owner, Hector Adame by my insurance company. Mr. Adame has over 20 years experience and is extremely helpful with ideas and material. I am extremely satisfied with his work ethics. I am extremely satisfied with his work ethics. My home is in Cielo Vista and looks beautiful.

I called on 2/27/23 and spoke to Monique to have someone come and look at my roof as it had sustained damage from the winds. She told me she could have someone come out on Wednesday 3/1/23 in the afternoon between 4pm-6pm and that I would get a call 30 minutes before to let me know they were on their way. I took time off from work to be home between those hours and nobody showed up. I called 5 times and nobody answered. I know you all are busy right now with a lot of roofs being damaged, but it does not take a lot to do a courtesy call or even text to let the person know you won't make it. As of right now, I still haven't received a call to apologize for the no show. Glad I'm taking my business elsewhere.

Not a very professional company. Called them many times. They answered only 3 times on different days, and out of those 3 times they said they will call me back to schedule a time. Not once did they return the call. Very irresponsible for an actual roofing company. If that is their service for new customers, do not want to see how they treat current customers.

HG Contractors completed the work in a timely and professional manner. Their knowledge in working with my house insurance company was remarkable! I was given detailed explanations of the work that was needed with photographs. This was an outstanding job!