Hill County Collision, Hillsboro TX
Address | 349 Abbott Ave, Hillsboro, TX | ||||||||||
Phone | (254) 582-5773 | ||||||||||
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Categories | Auto Repair Shop | ||||||||||
Rating | 4 4 reviews | ||||||||||
Similar companies nearby Walmart Auto Care Centers — 401 Coke Ave, Hillsboro, TX Hill County Auto Care — 609 W Elm St, Hillsboro, TX |
Hill County Collision reviews
4 I have to say I had my doubt about this place from the get go! I wrecked my truck almost three weeks ago and we sure they were going to total it out. After spending the first two days just tiring to get hold of someone there I finally got a call back. The lady I spoke to said "No this isn't a total, should be a easy fix". Um ok, Well I didn't want to go buy a new truck so fine please fix. After a week later I called again to see what they are fixing. She listed a few things but left out some major things as well. I asked about them and then she said yes I will call to get those things fixed to (thing broke inside during accident.air bag lights, ect)
Now almost three weeks later after me and insurance adjuster has spent days tiring again to get ahold of someone. I get a call to say they are still working on the same thing they were weeks ago and she has not submitted her part of paperwork to get the other things fixed.
All the while I have spent more on Retal cars then I payed for the truck! They will tell the insurance company what they need to, to get business but cant finish job when they say they can.
Zero sense of urgency and lack of common sense with insurance claims.
Went to the shop at 9am after hitting debris on 35 and they were able to help me immediately. They were so kind, honest, and helped fix my car for the rest of my drive. I could not be more thankful for the help they provided me this morning!
Had me fixed up in no time and did a good job. I especially loved the detail job inside and out!
Edited: : MAY 27,2020
Came back with a different vehicle for a dent repair and they did such a good job! They are very quick and reliable with the best price in town.
Excellent Service! Linda was always willing to work around my schedule to do my estimate and dropping off my vehicle for the repairs. I HIGHLY recommend Hill County Collision! I just picked my car up this morning and it was like getting a new car not only did they do a GREAT job on the body repairs but the inside of my car looked brand new. Thank You Linda and your Excellent Team for taking such GREAT care of me!