Honda of Lake Jackson

Service was on time, service took the time Mr Toomer told me. He was very helpful and provided info on recall for my Pilot.

YI give Honda ouf Lake Jackson 5 starts u were so courteous & everyone was so awesome Thanks 4 the service

Honda went above and beyond to get our van in and out in a timely fashion. Charles the service manager was excellent!

Charles was great, very communicative. I got an estimated wait time of 2 hours and he got me out an hour early! Very nice!

Alternator went out over the weekend, brought in Monday afternoon, it was fixed Wed afternoon. Great!

They are always fast and friendly in the service department! I am so happy that I purchased my Pilot there
I got an awesome deal on tires with a great warranty!
Thanks Ryan!

Great service department and pricing was fair. Charles was very personable. Easy to work with.

Everyone there was friendly and honest. I did not feel pressured into purchasing my vehicle. For me, people have 5-7 seconds to leave a good first impression. And Honda Lake Jackson did just that.

Dale, called me after I submitted an inquiry and I could tell his character and passion was genuine. Greyson was my sales rep and he was awesome, patient, and informative. Mike, the manager, was super friendly as well. I feel confident in my purchase and will definitely be back.

The service went well for the transmission and rear differential fluid change. Great work and in a timely matter. I suggest everyone to schedule the work.

We had a recall notice that had to be taken care of. They were very accommodating. The work was done quickly and efficiently.

We live very far from the dealership. When we arrived at our 930 scheduled appointment, we were told they would not be able to get to our car till 230. We kept calling while we were waiting and it was difficult to get information about the status of the car. The car was not finished till 5pm and they forgot to do the inspection, so we had to wait an additional 20 minutes for them to finish that. For how much we paid, the service was horrible. There is no regard for the fact that we are waiting all day for our car with no updates. Why do I have a 930 appointment if the car can’t be seen till 230pm and why wasn’t I told till I had driven 40minutes to the dealership to drop it off? Horrible place. We will not be going back.

Tim was amazing at helping my daughter get a car. Excellent customer service from everyone. Definitely recommend purchasing a vehicle from them.

I left my car in this am for Maintenance check. All the staff were very pleasant
I left happy and will definitely continue going there for my Honda needs.

Professional, courteous people at Honda of LJ. I had an appointment I was early they took my car in and had it serviced in under the hour they said it might be. I'm pleased with everything about them.

Walking in to the dealership office felt welcoming, after Dale, the sales associate saluted me. Final story, Purchase what I was looking for, no longer shopping all over the Houston area with overwhelming traffic. Thank You, Dale and Cory, the sales manager.

Great buying experience 100 percent recommend. Awesome friendly staff willing to work with you and go above and beyond. Will be coming here from now on.