Hot Topic, Waco TX

I've always loved build a bear as a child and still go today. One of my favorite things now is the buy 2 for 45 sale they do all the time. And the fact that they rotate bears a lot and always are coming out with new merchandise. If the bear you want is not in stock you always have the option to order online and take it to a store to fill so you still get the experience with your fuzzy friend. Not to mention all the close you can dress them in, after buy a fuzzy friend you have the option of adding a smell, clothes, sounds and a box/ home to put them in (but you don't have to) Or if you rather make it a quick and easy gift you can order everything thing online and still get to watch it made with virtual experience. A person can always bring back there stuffed animal and get new clothes, a new smell (they tend to smell good for several months) and get it stuffed again when it starts to go less fuzzy or extra loved. But in the end build a bear is Fun for all ages thanks to the wide arrange of options everyone will be able to find something they like.

Probably my favorite hot topic, even though some employees there make me nervous by welcoming me or asking if everything is fine, but still pretty great and friendly place

Took my grand daughter for the first time. Found a whole outfit with 2 accessories and it was only $75. Super good!

They had some cool stuff when I went there with a friend to get her sister a birthday gift and they had the perfect gift

Really helpful staff. I don't watch anime. My kids do though and I was in there Christmas shopping for my kids. The staff knew all the shows and the characters and helped me find what I needed.

I know it's supposed to be the 'hot topic' but I remember coming into this store and seeing fulls racks eveywhere to the point it was hard navigating through the store. I visited over the weekend and it was bare. I know i know pandemic and maybe there is a shortage, but it just looked so empty. Not too many things to chose from, the employees were great, but was just a very disappointing visit. I think I'll stick to shopping online from them.

This is such a nice place I love the staff and it smells nice in the store as well. One of my favorite stores by far.

Employees bother you every 20 seconds. I timed them!
Every 20.30 seconds! Asking you tons of questions. If you want to shop there - quietly or alone, this is not the place for you.
They also didn't even carry what we wanted in the store. Yikes. Don't go.:/
Lol.

Great customer service the people work actually act like they enjoy working and want to be there!

Down to earth atmosphere and friendly staff always eager to help a fellow patron. They are constantly offering discounts and deals on their merch.

The only down side is this store has a lot cramped into a small space. Hard to get around unless you are average size. Great selection of various current character themed items.

Amazing customer service, very helpful and friendly! It was my first time visiting and I will definitely come back!