House of Hoops by Foot Locker, Friendswood TX

Went there to buy a jacket and when I got home I noticed they didn't take the security tag off. So know I have a to drive from the galleria back to baybrook. No good.

Terry is the only reason I make the drive out here to cop all my kicks and gear from his store. Kennedy is super nice and always has the heat in my 9.5! Very well run store, and friendly, knowledgeable associates.

I've been calling this store since yesterday and still no answer, goes straight to busy signal.

I went to this location about exchanging my shoes for a bigger size and they didn't have it in the store but prepared me for a 5-7 day shipment. I was a little sad because I wanted them for a trip but was cool with it. That same day I went to the store, I received a shipment notification and today I got my shoes! Thank you Angel and to his awesome manager for the great customer service; I appreciate you both for going above and beyond.

This particular Foot Locker will not accept any “hype” returns due to them thinking you’re a “reseller”. This has nothing to do with any of their policies and is strictly just something they enforce on their own.

My experience was AMAZING thanks to the Manger MIKE! My brother wanted shoes for his birthday and I wanted to surprise him with some nice shoes. Now I’m far from up to date with shoes so when went to Footlocker I didn’t know what I was suppose to get for my brother. I walk into Footlocker immediately I felt WELCOMED by the greeting so welcomed I ended up leaving with 4 pair of shoes 2 for me, 1 for my daughter and my brother shoes. Thanks Mike for your EXCELLENT customer service. I’ll will definitely be coming back!

Got some super cute Adidas for my little one with holographic stripes for a good price and I got a good pair of blue air Force ones for myself that were pretty sweet too for a very good price

When my brothers visited from New York they bought me some shoes here for my birthday. They didn't have a few shoes in my size and I didn't understand how the shoes I chose didn't have my size.

My son went to footlocker at the baybrook mall in Houston, Texas. He was involved in a raffle for new shoes. Once we arrived to the store we were told we needed to buy the shoes! He was cheated and lied to and wouldn't let him trade shoes he bought a couple days before that broke a day after he bought them. What they did was wrong

Great shoes and products.

Has almost everything that you been looking for, besides the prices; which can get pretty pricey.

We weren't greeted when we walked in. Then i had to ask for what i was looking for instead of the sales associate asking me. Ok so when we asked for the shoes my son wanted he brought them and and didn't try to assist him with anything. And for a place that works off commission the sales associate didn't deserve the commission.

Tried calling 20 times to see if they have a product in stock and they kept disconnecting me call.

I really can't understand how in a shoe store, you ask (on the phone) if they have any air jordan 11,12 or 13 in stock for sale and your answer is: I HAVE NO IDEA BOSS.like.man what are you doing there then? A simple no or let me check would have being a lot better to answer. Bad service.