Houston Jewelry

Their Jewelry store is amazing! I highly recommend them because it has such a wide variety of beautiful jewelry and the employees are super friendly & helpful. You can't go wrong:)

Steven was exceptional to work with. I’m in love with my future fiancé and with the ring that he helped me pick out. I’m so happy that I walked into the store and that he guided me thru the process.

My wife and I were looking for a new wedding ring set to celebrate our 50th wedding anniversary. My wife will never make a purchase without checking the competition to ensure she is getting the best quality and price. We hit all the major jewelry stores. We even went to some smaller Mom and Pop shops to find the best deal. No matter how many places we visited we always ended up back at Houston Jewelry. Not only did they offer exquisite pieces at a very competitive price, the staff is very courteous and friendly. The manager Steven Reiner was extremely patient and helpful. He was determined to ensure my wife got exactly what she wanted. If you have a jewelry purchase in your plans make sure you give Steven a call at Houston Jewelry.

We took in a bunch of silver to sell & they called us later that day to say they had undervalued our things & that we had a check for an additional $800 waiting for us. They didn’t have to do that but I think it speaks to their integrity.

With all of the jewelry store options Houston has the Houston Jewelry show room and staff are the best in Houston. The staff is amazingly friendly easy to have a conversation with and honest on their prices. They will stand behind each and every piece that they sell. I live on 45 south quite a ways from this location but I will never shop anywhere else except the Houston Jewelry store. I sold my Rolex they gave me an amazing deal. They were fast friendly and I am grateful to them. Thank you Houston Jewelry.

Everything was fantastic and we really got an amazing ring. Couldn’t be more satisfied with the service and the product.

There is something terribly wrong about taking advantage of customers that are not experts in the jewelry/diamond industry. Houston Jewelry on Westheimer did exactly that. I had my wife's diamond wedding band made at Houston Jewelry by their "expert" craftsman. We had a picture and asked that it be replicated. It "kinda" was and didn't really match her engagement ring. 5 years later, I found a real professional jeweler craftsman and asked that the same design be duplicated. The results were night and day. Furthermore, we were shocked and taken back regarding the quality of diamonds that were used by Houston Jewelry in her 1st wedding band. We were shown through magnification that the diamonds actually had carbon visible on them which indicated poor quality and preparation. When you pay a premium for a customized "high end" creation as we were told, you expect the quality to be at least good, not "flea market" material. Stay far away from this place, its no better than a low end pawn shop that will take advantage of you.

Happened upon this establishment after a very negative encounter with a store down the street. Walked in to Houston Jewelry, was greeted by Sherri who was so kind and helpful. Could not have asked for better service. Very courteous staff, friendly and knowledgeable. Glad to find an honest jeweler. Would definitely recommend them.

Been a customer off and on since the 70’s. I have bought jewelry, had jewelry repairs, and sold gold and sterling silver, as well as silver plate. Always a great staff-very friendly, honest, and great prices.

I sold a piece of jewelry today to Houston Jewelry. This is the second time I've sold an item to them. Both times, they've made good offers and have been professional and courteous. Steven is the gentleman there I've talked to both times, and he's excellent. I would recommend this place if you have jewelry to sell.

Steven Reiner at Houston Jewelry is amazing. He helped me with designing and making the perfect engagement ring for my girlfriend. He was very accommodating to what we wanted and the end result was perfect. Thank you Mr. Reiner and everyone at Houston Jewelry!

I was very blessed to come across Houston Jewelry from one of my regulars. I was getting ready to propose and I was looking to design the ring myself. I was having difficulty as Houston is a very big city and I wasn’t sold on any of the places I looked because of price and customer service. Finally, I was told to go and see Steven Reiner. He is and was more then qualified to help me, gave me the best deal in town and did an amazing job on the ring. It’s beautiful and my fiancé loves it. They do everything in house which was something I really wanted yet it’s not too common from what I found. We will be getting our wedding bands here and I am also referring my brother here when he’s ready to pop the question. I can’t stress enough how high the workmanship all around quality and amazing service is that Houston Jewelry provided for me. Steven is even a gemologist as well which is just the icing on the cake. I sincerely will never go anywhere else as they more then went out of their way and especially Steven, to make this happen for me. Even though I am not in the same field, I do dabble in gold and silver and precious jewels and as a professional myself, I can tell when someone is at the top of their game and Steven is just that.

I arrived at Houston Jewelry after extensive research into businesses that buy estate jewelry. I had been to one business already.

I brought in a considerable amount of jewelry from my mother’s estate to sell. Steven Reiner immediately greeted me as I walked in and once I told him what I needed - he cleared off counters and we began going over everything in great detail- for several hours.

Before it was over- three or four others joined the project, including, Gigi and Rex Solomon, the owner. I received great information and most importantly a great offer for my items.

I had planned to visit 3 other businesses and due to the thorough effort of Houston Jewelry and the pricing offered along with the great people I dealt with— I have stopped my search. (The other business had provided pricing and was fine - but neither their pricing nor their people held a candle to what Houston Jewelry offered.)

I so appreciated Steven and his tireless effort on my behalf and loved working with everyone! I strongly recommend this great business for tackling the puzzle of how to deal with and value estate jewelry- or frankly -any other jewelry you may want to sell!

Where to even begin. If I could give this place negative stars I would. I NEVER write reviews but I promised myself I would after leaving this place. We went in a couple of days ago to sell a ring. They made us an offer and we politely appreciated it and said we would be back in 2 days just because we wanted a second opinion. They told us that the offer would still be good for another week and they would keep the paper work and all with them so they can just pull it up if we decided to come back. Everything was wonderful up until then. The lady helping us was absolutely incredible, I wish I would have gotten her name but did not. We went back in today to sell the ring as we were in a time crunch to go out of town. We were “helped” by an older man who was incredibly rude to not only us but his coworkers as well. He talked to them as if they were children. He said he had to rewrite the paper work even after already having it all filled out for us from 2 days prior. Well long story short he was getting ready to cut us the check when all of sudden his machine was “not reading small diamonds on the band” when it clearly did not have a problem just 2 days prior. You could tell he was rushing and customer service was the last thing on his mind. He made us feel as if we were being accused of trying to sell him fake diamonds. So incredibly disappointed as we had read great reviews prior and had a pleasant experience with the woman who helped us before. We are not even upset about not getting the offer as we could easily get the same offer elsewhere or more as a private seller. The offer was simply fair, not great and not a rip off. This review has to do with the terrible customer service and the bad Attitude he showed not only to us — his customers— but to his coworkers as well. Incredibly unprofessional and very disappointed.

Went to Houston Jewelry on Westheimer today to sell 23 pieces of sterling silver flatware, Gorham Strasbourg, excellent condition. Seems no one wants to buy silver flatware anymore so the value is just in the silver content, buyers just sell to wholesalers who melt it down for silver content. And that’s okay. Houston Jewelry weighed it and offered just over $300, wouldn’t tell me the price per oz, said they just base offer based on grams! I checked the spot silver price and estimated value to be around $700! So I went to another buyer nearby and they were much more professional and really valued their customers, they offered just over $600. What a difference! Don’t sell silver to Houston Jewelers, get a fair deal and much better offer elsewhere!

Wonderful experience. Every time I come into Houston Jewelry I find what I need. Rex is extremely knowledgeable and goes above and beyond to help. There is an obvious reason why these guys have been here for decades.

Perfect place for jewelry for any occasion. Steven and everyone was more than accommodating when helping find an engagement ring. Explained everything in detail to me - just the average guy who knows nothing about diamonds.etc. I will be coming back in the future.

I had the pleasure to work with Steven Reiner on a very special milestone birthday gift for my wife. As a new buyer of fine jewelry Steven’s guidance was pivotal in my evaluation and decision-making. And on top of it all, we had a very short window of time in which to make it all happen - which Steven pulled off with grace. Of course, my wife absolutely loved the gift!

I’d highly recommend Steven and Houston Jewelry to anyone in Houston or frankly, anywhere.