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Houston Movers

Address 9900 Richmond Ave. APT 1704, Houston, TX
Phone (409) 665-2425
Hours 12:00am-12:00am
Website thumbtack.com
Categories Moving and Storage Service
Rating 3.6 17 reviews
Nearest branches
Haulin' Movers Houston — 2525 Robinhood St, Houston, TX
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Houston Movers reviews

17
Sort by: date highest rated lowest rated most helpful
Aliyah
April 30, 2023 9:03 pm

When I first reached out for a quote Jason was super responsive and Josh called and gave me a quote. It was affordable and seemed easy. Friday I confirmed the move for 9am the next day and text my address just in case. Saturday morning at 9am came and went, I called 3xs and didn’t get an answer and sent 2 texts, around 10: 30 I was told they double booked and were moving someone else and wouldn’t get to me until 1pm, then another 30 minutes went by and they were going to be there at 2pm, they asked if we can do it Easter Sunday but I had to be out of my place and into my new one that night. They showed up at 2pm, packed everything into their truck and we moved to my new apartment. With the quote I was told they would assemble my bed frames & they didn’t. I asked them to lower the price for their unprofessionalism and they said no. I am very unhappy and feel disregarded. I understand accidents happen but they were not transparent with their mistake and didn't try to rectify it in anyway. Jason sent me a text the day after asking how much of a discount I had hoped for and when I responded he never returned my text to accept or counter offer. I paid full price for half of the work I was told would be done & for them being hours late.

Ralph
December 26, 2022 3:35 pm

They were slow and ran up the clock while putting stuff on the truck instead of coming right back to get other stuff. They spent a lot of time wrapping stuff that didn’t need to be wrapped in my opinion to run up the clock. It took them 5 hrs to load and unload a portion of my 2 bedroom apartment. I wouldn’t use them again. They broke the leg on my entertainment console too. And ripped a hole in my $2000 leather and mink coat.

Cynthia
December 09, 2022 1:23 pm

I had a fabulous experince. Ty and his partner were the greatest. On time, took care of everything at this extremely stressful time for a single, senior, lady like me. Will refer and call them again. THANK YOU.

Veronica
November 30, 2022 12:11 pm

Completely ruined my $3000 temper pedic mattress! I am beyond upset right now.it was brand new!

Rahwa
October 11, 2022 12:38 am

I'm glad I found this moving company. Plain, simple, fast and effective. I would highly recommend them. My movers were John and Billy. Thank you guys!

Gary
September 12, 2022 7:50 am

They are unprofessional and use the Hispanics off the streets. They broke an expensive swan

Jasmine
August 25, 2022 10:14 am

Sent an last minute inquiry to get my sofa picked up, stored (2 weeks), and delivered due to being out of town and received a response back within minutes. Amini was quick and took care of my issue. BEST PRICING OUT OF ALL 15 companies I called. Great service! Will definitely be using Houston Movers anytime I need anything.

Oluwatobiloba
July 21, 2022 5:57 am

I contacted Houston movers for a last minute move and they were so much helpful, they wrapped, handled my furnitures well, they were fast and very professional

Khamroz
July 06, 2022 2:19 am

Beside they were late for 2 hours, the rest went smooth and clean. Nice hard working guys, affordable prices.

John
June 02, 2022 3:13 pm

Using Houston movers was a wonderful experience. They completed my three bedroom home fastly, efficiently, and had a positive attitude while doing so. I would highly recommend Houston movers.

user
June 01, 2022 1:53 am

Great customer service, Very fast and professional staff! I highly recommend this company!

Sharhonda
November 24, 2021 7:16 am

STAY AWAY! The movers broke and scratched my belongings. They don’t wrap everything that they should wrap. A few of my things were put on the truck any kind of way. They don’t care because your belongings aren’t theirs. They were 30 minutes late and asked me to cash app funds along with my regular time pay in cash. I will NEVER use their services again! I only used them in the first place because my regular moving company wasn’t available. I messaged the boss and they are just reading my text with no reply. Horrible service.

Christina
November 01, 2021 3:00 am

These guys are amazing! Twice they have moved furniture for me. Each time they have been beyond professional, communicated so I knew exactly what was going on, snd took terrific care of each item moved. I cannot say enough about them. I will always use them for my moving needs.

Karen
October 27, 2021 12:18 pm

I called for my daughter. And the price was great but then after a trip of just 1 1/2 of work and he was late he tried to get an extra 10 dollars from my daughter but that was not happening. But there good movers.

Victor
September 30, 2021 8:28 am

2nd Year in a row hiring them, prices are not absurd and the quality of their work will be professional, dedicated and top notch.

Compared prices with other companies and everything was insane and 3 to 4 times what I was charged by Houston Movers.

If I move again, these dudes are definitely the ones I'm calling AGAIN to move my stuff.

zeni
August 25, 2021 2:36 pm

Amini was very professional, i got a quote for the move within minutes after my request and they were able to move me the same day. The arrived 5pm sharp and worked really fast, i was impressed as i only had 2 hours to move. I heard stories of how some movers would move slow in order to incur more moving hours to increase your moving costs. Our stuff was wrapped and moved with care. I would highly recommend this young man.

Diane
August 17, 2021 10:22 pm

The most unprofessional movers. They made the decision to send a 3 man crew when only a 2 man was approved. Especially disturbing since the third man did nothing but watch. They tried to charge more for the extra mover. On top of being an hour and a half late (10: 30 was the agreed time). Jason then wanted to add more time to the contract. It was 5 hours of slow, unprofessional moving. They only want cash to avoid paying taxes, refuse to give a receipt for the money paid and hang up if you try to call to talk to him. The drivers jumped in the truck to leave also refusing to give a receipt for the “cash” paid to them. Total scam, don’t use this company. Save yourself the headache

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