NEAREVIEW.COM

Houston Window Experts

Address 467 W 38th St, Houston, TX, United States
Phone +1 832-900-7024
Hours
Tuesday8:00am-6:00pm
Wednesday8:00am-6:00pm
Thursday8:00am-6:00pm
Friday8:00am-6:00pm
Website houstonwindowexperts.com
Categories Window Installation Service, Aluminum Window, Contractor, Door Shop, Door Supplier
Rating 5 19 reviews
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Houston Window Experts reviews

19
Sort by: date highest rated lowest rated most helpful
Skyler
June 18, 2023 5:38 am

I recently had about 20 windows replaced in my 1983 home.

I had a few other companies come out during my initial steps, and was left most impressed with Houston windows experts. Bradley took his time in explaining the windows and the process to me. They also carry multiple brands and you can compare them directly.
Other window companies that came out often only sold one brand.

Additionally, the price was fair and upfront. I was quoted $60k from one company with a warranty of only 20 years (my project was below half of that price). On the lowest end of quotes, there were gaps in the warranty, a poor sales process, and I just didn’t trust that the windows would last more than a couple years and or would be installed properly. The windows from that company appeared very dark as well.

The day of install, It felt like the army was showing up. Tons of employees immediately got to work and had all aluminum windows replaced by the afternoon. They cleaned up after themselves, the caulking was clean, and addressed any issues up front.

Two issues occurred:
1. My bathroom glass wasn’t privacy glass, however new glass was ordered and was just replaced today.
2. One of the windows had an issue, likely from the manufacturer or during transport that caused it not to stay open properly.

HWE took care of these issues no questions asked. The job was just completed and was done well!

Additionally, I am very satisfied with my Anlin windows. One concern I had was that original single pane windows let in a lot of light, and we always got compliments on how well lit the home was. I feared the coating and double pane windows would darken the house, especially after seeing some of the other window installers windows. But not these ones! It’s as bright if not brighter!

The screens are very nice; almost not noticeable. The sound improvements are amazing, I used to be able to hear a conversation being held in the street or front yard; not anymore. The energy improvements are amazing. A/C runs hours less a day. The windows are crystal clear, so clear that we’ve had birds try to fly into the house only to get injured unfortunately. Or dogs/children trying to go through them ahah.
Additionally, my attic window was blacked out from the manufacturer, which is nice as I don’t have any peeling issues or weird splotchy patterns of light coming through.
The only issue now is my dog can’t sunbathe in the super hot heat that would come through the single pane original windows.

Lastly I feel confident the install was done correctly and should any issues arise, the company will be ready to support/fix any problems.

This was one of the largest and most anxiety-inducing investments I’ve ever made, but HWE knocked it out of the park, and I am more than satisfied!

John
May 20, 2023 8:06 am

The windows were schedule to be installed in two day but due to weather they sent a big crew and installed in just one. We have had windows installed in two other houses and by far these guys are the best. They took care of all the window treatments and clean up was great. The house was cleaner after they left.

Vikram
April 17, 2023 9:31 pm

Saw there YouTube videos. Got a quote and signed it. They seemed good, made me comfortable and explained their products and service. Will update when I get them installed

Brian
March 23, 2023 1:31 pm

When I find a company in one of the trades who is honest and reputable, I hold on to their information indefinitely.

We bought a 30 year old home and my wife wanted to reduce the infiltration of the Houston summer heat by replacing our windows. She called two companies for quotes. The first company quoted us $15K+. Patty came out from the second company, Houston Window Experts, to provide us with a second quote. Patty listened to our goals for replacing the windows and evaluated our existing windows. She then explained that the existing windows were solid. She explained her reasoning and said she could sell us better windows but we would not get much return on our investment. I will now rebuild and tint my windows at a fraction of the cost.

Kelcy
March 22, 2023 7:06 am

Had every window in my home replaced in Dec. 2022 and couldn't be happier! The sales team was very knowledgeable and there was absolutely no pressure to buy. Very informative! I knew the moment I found a window company that publishes videos on what to avoid when buying new windows that I had found a company committed to their customers! The installation process went very smoothly and they were very up front about the lead time and even checked in with me periodically to let me know where we were in the process. The installers found a minor manufacturer defect and informed me immediately and processed a replacement through warranty the same day. I probably wouldn't have even noticed the minor defect but their attention to detail was exceptional! This company is easy to contact and it is evident they stand behind their their products, but more importantly (to me) in the service that they provide. I've made a lot of home "investments" and (sadly) this is the first major project that I feel 100% certain that I wasn't taken advantage of and that I actually got what I paid for (and then some)! I know that if something needs to be replaced or repaired that they will take care of it quickly and that they will send someone with advanced knowledge and expertise to do it. I am thoroughly impressed with our new windows and believe that we truly hit the jackpot finding this company!

Mar
March 16, 2023 7:03 pm

Needed a quote and was surprised how expensive windows are. But they did not try me to sale Windows because they thought I may only need the sealing renewed. For that they referred me to another company. Thanks.

Robert
February 13, 2023 8:47 pm

From start to finish the team at Houston Window Experts exceeded all expectations, which is something I rarely experience these days. Jeff and his entire group were friendly, knowledgeable, and professional. The install went off without a hitch and the guys did a great job. I'm totally pleased with the people, the process, and the product. I would recommend Houston Window Experts to anyone looking for windows. It's refreshing to know that
there are still family owned
businesses out there that
operate with pride and integrity.

Bob K

Justin
February 06, 2023 1:25 am

The crew did a fabulous job, and even caught a minor manufacturing defect in a few small windows and brought it to my attention immediately with a plan to resolve the issue.

Their work quality, speed, professionalism, courtesy, thoroughness, and tidiness far exceeded my expectations. This was easily the most well-executed home improvement project I've ever seen.

Erick
February 01, 2023 8:16 pm

Had Anlin windows installed in our 32 year old home. Such an easy and pain-free process from start to finish and the windows look beautiful. The work crew was great, the communication from start to finish has been top notch. Can’t recommend more highly!

Isaac
December 04, 2022 2:24 am

What a place! What a prices! And overall what a personal! Always have a shine smile and wonderful mood.

Cindy
November 26, 2022 5:01 am

Houston Window Experts sales and installation process is excellent. Everything they promised on the quality of their installers was delivered. Milton and his team were top-notch and left the house neat as a pin. No broken glass or mess that I’ve seen other companies leave on neighbors’ homes. We had a few problems with our window selection that were addressed immediately by the owner, Jeff Ludy. Jeff takes care of his customers, and that is a rare occurrence these days. I highly recommend this company.

Todd
November 18, 2022 10:33 pm

We've all heard (or lived through) the horrors of the "other" window places. Thankfully, with Houston Window Experts you won't have to suffer through those nightmares! Houston Window Experts is everything you WANT in a contractor; honest, responsive, timely, patient (not pushy), courteous, and their installation is truly top-notch. The on-site supervisor even noticed a small flaw in one of the windows (I never would've noticed it), and brought a replacement as soon as they got it from the manufacturer. Also, it's obvious the employees all love working for Mr. Ludy, which says a lot about the way he runs his business. I would give them 10 out of 10 stars if I could! You might find cheaper, but you won't find better.

Ross
September 29, 2022 11:08 am

The 4.9 star rating is well earned. We chose Houston Window Experts after meeting with several companies and talking with others who had used them.

We had 21 windows replaced over two days. The crew were extremely professional and skilled, and left the house completely spotless. The quality of the work was top notch, and the windows look far better than those from other companies we talked to.

We'd recommend them without hesitation.

Joseph
September 06, 2022 8:31 am

Originally found HWE from the excellent Youtube channel they have created and wanted to get a quote from them. Sales rep came out and gave me a fair quote. I could tell that these guys were top notch. He was one of the very few that actually shut the gate when he finished measuring windows. The small details like these are what assure you that your house is going to be taken care of. Unfortunately, my neighborhood is on the track to be full of new builds, so I didn't think that a mid/high quality window would have been the best choice. I was so impressed with the overall process though I wanted to leave a positive review. Definitely recommend getting a quote if you are looking for new windows!

dan
August 13, 2022 7:13 am

From start to finish to follow up, HWE brought their A game to table. Josh from sales was thorough and forthright in his presentation and recommendations. They communicated with us numerous times during manufacturing so we felt appreciated even through the process. Most companies just leave you in the dark between ordering and arrival from the vendor until you get the call the product arrived. Not HWE! Major Bravo Zulu (Military for job well done) to Raul and his crew. Raul was top notch keeping us informed of the install process throughout. Without being bossy, he constantly kept his crew on track, encouraging them and complimenting his guys for their efforts. "Clean as you go", "need padding on the floor here" and "Keep your safety glasses on" were heard often. Firm but encouraging. Showed great job site leadership. Love the windows. Love the attention to detail. Have already and will continue to recommend HWE! As a follow on note, I'm the window and door guy and one of the big box outfits.

Lee
August 10, 2022 1:38 am

Houston Window Experts installed Amsco Restoration vinyl windows in our 23 year old house. We are so happy with the results! A crew of about 14 men showed up on time, covered all surfaces, moved furniture, and even made a plastic curtain in the garage to protect our classic cars! We were so impressed with the professionalism of the crew and their crew leaders. Communication was excellent! They worked in extreme heat, yet the quality of their work was never hindered by the elements. They finished all windows in one day! No trace was left. Everything was cleaned up when they were done. By the way, the windows are beautiful! We only wish that we had replaced our windows sooner! No more leaks around the windows!

Spencer
July 27, 2022 7:57 pm

Jeff and his staff at Houston Window Experts were all top notch and reliable doing our entire home with new windows. They gave us great advise regarding selection options, provided fair pricing, had great customer service and install, and great follow up until the job was complete. In summary, my Wife wanted new windows. I called Jeff. My Wife got her new windows, and best yet I had no headaches. The rest is history: Happy Wife = Happy Life! Thanks again HWE from The Woodlands Texas!

Dylan
June 25, 2022 5:07 am

Everyone at Houston Window Experts was so nice. We drove 3 hours to their showroom to see the windows and talk to someone. We called ahead of time and even though we were outside of their service area (and thus had no financial incentive to help us), they still spent an hour talking to us and answering questions. Highly recommend!

Sarah
May 03, 2022 6:38 am

Best installation experience ever! We had Josh Ludy come out and give us a bid on installing a sliding door where a window currently was. He did a fantastic job providing us with a no pressure no hassle quote to install a GORGEOUS Amsco sliding door. We choose white as it never goes out of style. I then started patiently waiting as they had delays due to supply chain issues. When they finally called me to let me know it was ready for install I was so excited! The crew leader Gerald showed up right at 8am to install the door. He took such care of my home and made sure to lay out tarps and plastic to protect everything. Donald, his assistant, even mopped my floors once they were done! They installed my door in one day and it looks perfect! Will absolutely tell everyone I know to use them for any door or window replacements!

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