IBC Bank, Pharr TX

Amazing customer service from the staff. Ladies in desks are very polite and attentive as well as tellers. These reviews are inaccurate. Tabitha you need glasses, it clearly says 6. Martha there are policies that have to be followed. Albert is right, tellers are super busy and are overloaded with work definitely need more staff. Apparently ghost’s money disappeared along with his name and last as well as least Nancy don’t judge the workers for having what you don’t, youth. Anyways amazing service!

Im standing in line 5 tellers and only helping one customer i don't get it what are the others waiting for very bad customer service. The welcome wagon right on and the good bye all good but customer want in an out fast employees talking about there day and not to mention no disinfecting going on here i could see all the dust on the counter.

***DO NOT BANK HERE**
THEY RENEWED MY DEBIT CARD, I SIMPLY GOT A NEW CARD AND ALL MY FUNDS ARE MISSING.
I LOST THOUSANDS WITH THESE UNTRAINED WORKERS.

Employees are all sooo young. Not very knowledgable. Not professional at all. Girls dress like they are going clubbing. Even the manager looks like she has alot of stuff on her plate. They need to be more organized. Online banking system is awful also! Go elsewhere!

Clean place and ladies in the front desk are very nice but the workers that have their own desk are not all there. I had a problem with money transaction between banks and they kept telling me that I was wrong.well I go to another ibc bank at juniors and they quickly fixed the problem.those workers that have there own desk only do there job when the manager in the back office is there cuz when she ain't they are very sloppy with customer service

Slow drive thru service sometimes I can only see 1 employee at drive thru other than that it's OK

I bank here because it's close by and my checks are through this bank otherwise I would not. Service is absolutely awful. Way to slow.

Never had a bank or money issue. Thank God. The employees are always alert and helpful. So so far so good.

Horrible! IF YOUR WILLING TO SPEND 30 TO 40 MIN waiting for someone to assist you this is the place!

Worst customer service, they are severely understaffed, no Mgr on site. They just don't care about their customers. Do not give them your business. Go elsewhere fast. You won't regret it.

Poor customer service. Bad employees. Dont go to this location because you lost your time, the employees dont has good attention with the customers and all your transactions there are incorrectly. 1007 N I ROAD PHARR TX CASHIER NAME CRISTINA.

Horrible employees, disgusting customer service, I've been here twice & both times they've treated me like a piece of garbage, this is the only IBC where I've had any issues, if you can AVOID this branch