Ideal Dental Westover Hills, San Antonio TX

Ideal Dental is a great place to start my advanced dental repair. Not only is it affordable, I am an informed participant in the decision making process for my continued dental care. Everyone is professional and really nice! Check out the new flavors in fluoride treatment; orange and cream is my favorite. It tastes like the orange and vanilla ice cream popsicle!

Staff was very polite. However price for deep cleaning was excessive. That same morning I obtained another estimate which was $300 lower than provided by this dental provider.

5 stars! The staff here is great from the receptionist to the dentist. The dental hygienist named Josh was very kind and informative. The dentist took her time on my filling and made sure it was at its best before I went home. They made me feel very comfortable!

Overall GREAT service. Very friendly staff, techs and doctor.
The wait was a little long at first but smooth sailing once I was called to the back.

Where do i start … we were new patients and my daughter was coming in for a cleaning and to get cavity’s filled. From the assistant, to hygienist Josh, and Dr cano i was impressed with everyone! Super fun and kid friendly which was super important to me. I loved how they were interacting with my daughter and making her feel super at ease. They answered any questions/concerns i had. I loved everything from when we walked in and walked out. Definitely will be recommending.

I loved the employee's performance just need to offer mouth wash or rince if needed. But other than that personality and work work great

Although there have been many changes at this office/location, I'd like to give huge kudos to Savannah and Sonny for their wonderful customer service. They continuously go over and beyond to fulfill my requests. They continously aim to please their clients at their office at any given time. They also provide other recommendations to provide the perfect service that you are in need of. The key to a great office is their customer service and making their clients feel important along with providing a wonderful experience each time.

My first time at Ideal Dental Clinic, felt very welcomed by their professional staff. The x-ray technician explained everything as she took pictures of my teeth. Dr. Haltom was very knowledgeable and explained my options. Hygienist was awesome. Did not feel discomfort or pain once. Terrific job, I highly recommend them to my friends and family.

A very thorough and comfortable experience. It was cool to see the modern dental tech they had available for use. Josh and Prescilla showed great customer service and were very accommodating.

Patient and Attentive - The staff at Ideal Dental Westover Hills is patient and attentive. They take the time to ask questions and wait for responses. The staff is also full of smiling faces and positive energy. I am never comfortable going to or being at the dentist office, but Ideal Dental Westover Hills does their best to make the experience a comfortable and pleasant one.

My son had a Great experience here today after he had such a bad experience at Riverwalk Dental earlier in the month. He went in for his regular cleaning and he just transferred from another Ideal Dental in another city. I tried to find a closer dentist to his area because all the Ideal Dental were a it far. What a mistake that was with the other dental practice. I wish I just originally sent him to Ideal Dental from the beginning. The Dentist at Ideal Dental said his teeth were healthy and when my son told him what they told him at the other dental location, he was very surprised by what they told him and what they tried to charge him. He will return to this location for sure.

The service here is not like how it used to be when it was Smile Workshop. First, we had to wait a good half an hour before we were called back to be seen. Second, the communication amongst the dentist and office staff is horrible. The dentist did not inform the hygienist about what needed to be done, so we ended having to wait even longer, just to have the dental assistant finish what the hygienist was supposed to do. Then, I told the assistant that we needed an excuse for school and did not receive it. I called the next day and ask the office staff if they could either fax, email, or send me a picture of the excuse so that the attendance office could have it. With advanced as technology is, the front office lady said that I would have to go in and pick up the excuse that THEY forgot to give us. This office needs to get it's act together and improve on their communication and custom service, especially if they are the one's causing their customers an inconvenience. Get with the program people. There are plenty of dental offices in the area that will do whatever they can for their customers, especially if they made a mistake. It's the small things that matter to customers, even if it doesn't seem like it does.

Both times I brought my son here, we had a very pleasant experience. The first time he was four years old, and this time he’s five but as soon as we left, he was talking about how he loved the dentist.:)

This is such a nice site. Clean facility, on time appointments. Shout outs to the front desk clerks Sonny and Maria, my dental assistant Priscilla, my dentist Dr. Cano, and my lovely hygienist Josh. Thank you for a nice visit.

I have my teeth worked on not even a month later my crown is loose! I went back the dr put it back, and just walked away saying “ of course there’s no charge for this” I’m really hoping this doesn’t happen again. Not happy

Always great service and friendly staff. Have needed to get in at the last minute on 2 occasions, and they have always come through for me.

I love this location. The dentist is excellent. She listens to your concerns, she explains everything thoroughly. She cares of you as a person not just as a patient. I have always received great customer service and I have always been able to get appointments when needed. I highly recommend this dental practice for your needs

Salvador González is a superb dental assistant. Nice polite n patient. Very knowledgeable n explained everything in detail. Would definitely recommend patient to him. Velda

I was nervous to go and they made me feel comfortable and ok like I was in good hands. Very professional giving you options and time to think and talk about them amongst yourself and spouse. The whole staff is So caring and kind from the time you walk in, in the front, back, and out again. I’m glad I chose ideal dental, and now feel way more better to come back. I would recommend this place to all my coworkers as well. Thank everyone for helping me and letting my partner be with me through it all.