It's Your Florist, Dallas TX

Over-priced on top of rude. Lacks customer service skills. 6 roses for $21? Nothing special. Better arrangements and better prices found else where. Thumbs down.

I ordered a flower arrangement at 12: 30 PM yesterday 10/18 through their website, paid and received a confirmation email; requesting that the flowers be delivered that afternoon. They never arrived. Tried calling them yesterday afternoon and got a voicemail that was not setup. Called again this morning and still nothing. No returned calls and no flowers for the recipient. Terrible place. Now going to have to report them to my credit card company as fraudulent. DON’T USE THIS DUMP!

UPDATE: very frustrated because their hours say they open at 10 am on Saturday and have gone three times this morning between 10-12 and they are closed. There were multiple people there as well waiting. Very unprofessional

Beautiful flowers! The arrangements are also very well done and the price point is excellent! You can get the same beautiful bouquet here for a fraction of the price of the same thing at a grocery store or other florists around town.

My babies first prom! Couldn’t be more impressed with the service and selection. And such a convenient location too. Stop by for all floral needs in old east dallas

Purchased a gorgeous corsage for my sons prom date. It was a gorgeous design with fresh flowers sand beautiful details!

They provided excellent service and delivery. Even when I initially provided the wrong address, they helped me out by coordinating a delivery to the correct address the same day. Thank you!

Terrible service, they did not deliver the flowers on time and they forgot the chocolates that I ordered (so a nice little waste of money). They were very unprofessional. Called multiple times and they did not answer. Avoid this place at all costs.

ABSOLUTELY HORRIBLE EXPERIENCE! Ordered flowers to be delivered for a birthday surprise. Not only were they not delivered at all that day. THERE WAS NO COMMUNICATION AT ALL THAT THEY WOULDNT BE SENT. I finally called THE NEXT DAY SEVERAL TIMES, and sent an email. NO ANSWER OR RESPONSE. I called again after 2pm and finally got an answer. Thats when the person very cavalier told me that he was unable to have them delievered the day before and that they were going now. They werent even going to let me know of the blunder. I let them go ahead ONLY because he acted like he wouldnt refund me. CALL SOMEONE ELSE! Pretty flowers though, a day late with no call.

I would have given them 5 stars if they were able to provide better communication or call me back. I ordered same day delivery as a surprise - all I got was an online order confirmation and nothing else. Apparently it did get delivered but I only received confirmation next morning. Luckily the outcome is good and my friend liked the arrangement.

A great selection of beautiful flowers. Helpful & invested staff, they really want you to walk away with the best selection of flowers and a great presentation. Highly recommend this business.

So my boyfriend got me an arrangement from here for Valentine’s Day. He asked for roses and lilies, which are my fave. When he picked it up the roses were nice but not bloody red cause duh it’s Valentine’s they were more burgundy, totally fine whatever. But the lilies were so closed and green? The lady that helped him out said that it was okay that’s how they are supposed to be but he knows that they are suppose to be open because when he went to a legit and friendly florist (Designs East Florist & Interior) to get an arrangement for our anniversary last year they were open and lasted more than seven days and it was so beautiful. A person with floral experience should know if you want your lilies open for arrangements to at least have the lilies in warm water for them to be open, if they are really green in warm water for 2 days. I get y’all want to have like a fresh guarantee or maybe y’all were just stress cause of the holiday, but it just makes it look like y’all don’t even care. Like the arrangement y’all made, he could have gonna to Kroger or sams for something way better. With the floral experience that I have this is some sloppy beginners work.

Jorge was very accommodating & made my arrangement on the spot! The flowers are beautiful & I know I will shop here again!

I have purchased flowers from It’s Your Florist on two separate occasions. There building is very unassuming! They have a very nice selection of flowers at a reasonable price. They wrap each dozen nicely upon purchase. I purchased a dozen of what they referred to as “higher quality bulbs” and I couldn’t be happier! 10 days after purchasing I personally think the flowers look great (picture below) I will be coming back here for future flower needs!

I emailed this place yesterday, Friday (11/27) I needed a flower arrangement sent to Baylor Hospital, I had no replies to any of my messages sent via Facebook. I called today (11/28) and asked if I could place an order online and if a picture could be sent to me. Jake the person I spoke with was extremely rude. He said no I can’t send you a picture from a landline, of course we all know that! I asked can you text me a picture from a cell phone and he said “ no, I won’t “ I insisted and he’s answer was radical, no and no. I asked for the manager as I had read so many positive reviews and he said, he won’t be here all this week and I asked for the owner and he said the owner is never here! So, I’m taking my business elsewhere and he said fine.

The number you sent me is the same
Number I called and the “Jake” person hesitated when he gave me his name and our conversation lasted for 3 minutes I can send you the call log

George was super friendly and I had an excellent time picking the arrangement! I will definitely be coming back here in the future!

Just when i thought my orders couldn't get any better. WOW. This shop is not only very professional but the art that goes in each of my oders also has a lot of heart and soul. The only bad part about this rating is that it only allows me to give them 5 star. It should definitely be a 10 Star. Thank you all so much.

I didn’t realize the place I was getting the flowers delivered to was closed until they showed up to drop off the flowers. They went back over an hour after they closed to redeliver them. Went above and beyond!

They always have beautiful small flower arrangements that are perfect when I get in trouble with the Mrs!

I am so pleased with the courtesy, and truthfulness of George. I live out of state, and wanted flowers for my Mother in law for Mothers Day, but couldn't find a florist by her, that was open. I found this place and they weren't able to fill an order for me that day, because George said the flowers they had left were not up to parr and he wanted to be honest with me about it. He said they would be getting a nice order of flowers on Wed.so I waited. I wanted something really nice, for my Mother in law and thought it was worth the wait. They did a great job! She loved the flowers and that makes me happy also. Thank you George for your attention detail and your honesty. I will give you my business again for sure.
Beth