Jack Brown Cleaners, Leander TX
| Address | 3421 Lakeline Blvd, Leander, TX | ||||||||||||
| Phone | (512) 528-0488 | ||||||||||||
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| Website | www.jackbrowncleaners.com | ||||||||||||
| Categories | Dry Cleaner, Clothing Alteration Service, Leather Cleaning Service, Shoe Repair Shop | ||||||||||||
| Rating | 2.3 7 reviews | ||||||||||||
Nearest branches Jack Brown Cleaners — 1200 Gattis School Rd, Round Rock, TX Jack Brown Cleaners — 2110 W Slaughter Ln #106, Austin, TX, United States Jack Brown Cleaners — 19190 Stone Oak Pkwy, San Antonio, TX Jack Brown Cleaners — 2346 W Bitters Rd, San Antonio, TX |
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Similar companies nearby Rick's Cleaners — 850 N Bell Blvd #304, Cedar Park, TX, United States |
Jack Brown Cleaners reviews
7I brought in a dress that needed a button sewn back on and they did it for free and quickly within the hour! Customer service here is on point and I look forward to bringing my dry cleaning here.
This is a review of the same day cleaning. Website says drop by 9am but it’s actually whenever the truck decides to stop by. Today it was 830. Tomorrow could be 845. You just never know haha. Please just pick a time that you can stand by.
The manager and her assistant were both straightforward and customer-oriented. When there was a hiccup in my order for shoe repair, they exceeded my expectations in making up for it. I will definitely be returning and recommending them to others.
Day 3, no shirt, when it was supposed to be ready yesterday. And now I have to go buy a whole new outfit for my son for my wedding because the competency of a dry cleaners is freaking 0. Thanks guys, best believe I won’t EVER use you guys again!
They lost one of my husbands shirts and I had to call them 4 days In a row to get it back. I will not be returning.
Ruined my shirts and won't rectify the issue. I brought in two custom made Tom James shirts that cost $250 a piece. They were returned wrinkled and creased around the neck and sleeves. The manager admitted and agreed they were not pressed correctly and admitted they have a problem with new people at their factory. Two more attempts to press them correctly and they have now permanently set the wrinkles and double creased the sleeves. The shirts are completely ruined and they will not pay for replacement. Avoid this place at all costs if you expect your expensive clothes to be cared for properly.
I wanted to give them a try so I dropped off three simple shirts to see how they turn out.
As you can see on the photo, person who was responsible for the sleeves never showed up for their shift. I will just have to keep on ironing my own shirts because to me this place is not reliable enough. I give them two stars because two other shirts were decent but also not 100%.