James Avery, Austin TX
| Address | 2901 S Capital of Texas Hwy, Austin, TX, United States | ||||||||||||||
| Phone | +1 512-327-6342 | ||||||||||||||
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| Website | www.jamesavery.com/store-details | ||||||||||||||
| Categories | Jewelry Store, Engraver, Jeweler, Jewelry Designer, Jewelry Engraver | ||||||||||||||
| Rating | 2.8 6 reviews | ||||||||||||||
Nearest branches James Avery Artisan Jewelry — 1019 W University Ave #320, Georgetown, TX James Avery Artisan Jewelry — 6909 N Loop 1604 E, San Antonio, TX, United States James Avery Artisan Jewelry — 7529 N Loop 1604 E #102, Live Oak, TX, United States James Avery Artisan Jewelry — 2318 SW H K Dodgen Loop #100, Temple, TX |
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James Avery reviews
6Went to do a return and was told my purchase was not on my purchase history and then I can only get half of my money back on a gift card. I knew that was not the case and asked to speak to a manager (who gave me attitude and was rude). She then told me the same thing, She also said the jewelry look like it had been worn, when I had just purchased it two days prior so I went to a different James Avery and was refunded my full amount and turns out my purchase was on my purchase history
I went to shop the day after Christmas which is today, there was a lot of people in line waiting. A girl who seemed to be irritated was the one to assist me she was super rude and had an attitude the entire time! After I paid I smiled and said thank you and she didn’t even look at me she looked down and was just extremely irritated with everyone! I didn’t get he name because she didn’t have a name tag
I’ve been coming to James Avery since I was little. I have never had a staff member ask for my number to have my account pulled up before even bringing out the item I want to try on. Tina is extremely rude every time I’ve been to this location. Last time I came in the supervisor gave me a gift card for 50 because I expressed how rude Tina was. Same thing happened this time. And Tina told the other staff member to stop complementing me because I expressed Tina is rude everyone I’m in. She’s clearly prejudice towards mixed raced people. I can’t believe she’s allowed to be so rude. I only go to the great hills location. They’re nice every single time and know me by name and make everytime I go in very fun and welcoming. Tina seems very bothered to be at her job. I tell everyone to not even bother with this location because of her.
Good location. Great product selction. Good pricing. Clean store. Customer service was sub-par
Really helpful and non judgmental people. Will definitely help you look for exactly what you need. Always will go back!