Janie and Jack Outlet, Cypress TX

None of the clothes were for me, but my wife was happy with my daughter's new clothes.

I love these kid clothes so much! I haven't bought any in a couple of years cause we stocked up for my oldest son. We went today and the lady was so helpful with helping us find exactly what we needed for our boys.

The cutest baby clothes! The entire team is so professional and helpful.

My family went into Janie and Jack in Cypress about a month ago to look for clothes for holiday photos. The store was very busy and the 2 employees were running around trying to help everyone. After apologizing for the wait, the Asian lady helped us find a great look for our entire family. All the while, I watched customers interrupting her as she was trying to help us. She tried to juggle all of us customers patiently even when customers were rude to her. I know that retail has been extremely challenging and I was impressed with how she was able juggle everyone and give such good service.

Bad customer service. I bought dresses for 2 different girls so I asked the Asian lady if I could have them in 2 separate bags. She refused and put them all in one big bag.

Clothes are nice, expensive, but nice. Earning one star because their customer service is terrible and they don’t tell you when you check out that they’re not accepting returns. Wouldn’t buy from this location again.